WHERE CAN I SEE MY CURRENT (removed) PLAN

Forum|Forum|3 years ago
July 26, 2022
1 reply
1390 views

There is no way I can see my current plan. I actually never used this programm and had to pay because i did not unsuscribe on time from the trial. I dont even live in the US so i can not contact anyone by phone or chat or have any option to talk to someone so solve my issue. I have been paying now this company and they get my money and the only chance to leave is paying for christ sake. I am beyond than angry and there is no place to raise my issue or topic or what so ever because there is no possibility to CONTACT ANYONE

(Profanity removed by moderator)

This topic has been closed for replies.

try67

Community Expert

To cancel a subscription: https://helpx.adobe.com/manage-account/using/cancel-subscription.html

You don't have to live in the US to be able to contact Adobe via phone or chat.
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen

(type "Agent" to chat with a real person)
Phone support: https://helpx.adobe.com/contact/phone.html

PS. You're more likely to get help if you don't use expletives, even if you're annoyed.

D

default0i9ghpdd20vyAuthor

Participant

Thank you for the reply which again and unfortunately is not useful for me. I have found the page on how to cancel the plan, but that was not my question.

I get thrown back over and over again to this page where there is no option to chat to anyone - thats why I wrote about the US - most probably this option is not available in my country.

The other question was where to see my current plan?!?!?! For how many month I am still subscribed to this thing I have never used. Almost 300 dollars spent on nothing since I don't use it... this wouldn't make you angry? Look at the world... I woud rather give 300 dollars someone in need and there are enough people out there....

try67

Community Expert

Re chat help: Use a computer, not a mobile device. Make sure that pop-up windows are enabled for the site.

Re current plan: Go to your account page on Adobe's website: https://account.adobe.com/?lang=en

In the center of the page there's a "Your Plan" section with details about your plan, including the expiration date. Click Manage Plan to see more details.

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