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6

Where has the 'Cancel-button' gone?

Community Beginner ,
Dec 18, 2023 Dec 18, 2023

Hello,

Recently I have been getting different contents in the dialog box in Adobe Acrobat (Prof. 64-bit Windows version), for example when I want to close a PDF document that has been changed.
There were always three options: Yes to save the document, No to not save and close the document. Or Cancel, in which case the document with the unsaved changes remains open for further work.

 

Now, however, the Cancel button is missing: either the open document can only be overwritten with the changes, or the changes are lost. It is not possible to return to the open document.

 

The cross in the top right corner that could be used to close the window is also missing.
How do I get back to the old dialog?

 

thx yosimo

TOPICS
General troubleshooting , PDF , Print and prepress
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Community Expert ,
Dec 24, 2023 Dec 24, 2023

I still have the cancel option (and the X, but the X is managed by the OS).

Abambo_0-1703451124958.png

What is your OS and version, and what is your Acrobat and version?

ABAMBO | Hard- and Software Engineer | Photographer
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Community Beginner ,
Jan 07, 2024 Jan 07, 2024

My OS is MS-Windows 10 Pro 64-Bit (22H2) and Acrobat 2023.008.20458 64-Bit.

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Community Expert ,
Jan 29, 2024 Jan 29, 2024
quote

My OS is MS-Windows 10 Pro 64-Bit (22H2) and Acrobat 2023.008.20458 64-Bit.


By @yosimo_san


That's mine too. So what operation are you doing before getting this dialogue?

ABAMBO | Hard- and Software Engineer | Photographer
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Community Beginner ,
Jan 29, 2024 Jan 29, 2024

I get this dialog after I have made any changes to the document and want to close the document with CTRL+W.

For example, after I have changed the page order using the page thumbnails.

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New Here ,
Jan 26, 2024 Jan 26, 2024

Hi, I also have this issue. Did you find the solution to this?

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Community Beginner ,
Jan 28, 2024 Jan 28, 2024

No, I have not found a solution yet.

Where is the cancel-button.png

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Community Beginner ,
Feb 12, 2024 Feb 12, 2024

I have the same issue and this is not the only one, almost every time I make changes in a PDF, acrobat loses focus and i have to reselect the program every time (so if I have to add text and start writing is very frustrating)
All of that comes after the last update..
(OS - Windows 11 Pro 23H2 64-Bit , Acrobat - 2023.008.20470 32-Bit)

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Community Beginner ,
Mar 07, 2024 Mar 07, 2024
LATEST

The solution for me was to uninstall/reinstall the program

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