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Where has the check box gone?!

Community Beginner ,
Oct 01, 2018 Oct 01, 2018

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I have just updated to Acrobat Pro CC 2009.008.20071 and now when I bring up a list of comments on a PDF design file there is no longer a check box to tick off changes as I go. I used to filter by unchecked comments to keep track of what fixes had been actioned. The check box is no longer there.

There are more approval options (completed/apprvoed/add check box etc) in the hamburger dropdown but that is surely not the process for checking off each edit?!

I have identified a temporary (but less good) workaround - (shift + k) which ticks the corner of the box but it doesn't then take you to the next comment as occurred previously, meaning that you need to click on the next one. This actually slows down workflow significantly in a graphic design setting where changes are actioned at speed and timed/. I have read in other forums that some designers used to press the space bar to tick and move to the next change to be even faster. @

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New Here ,
Nov 15, 2018 Nov 15, 2018

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I have tried and even cannot find the Checkbox rightclicking the comment ! Where it is ?

If Adobe won't bring back this feature, the Document Cloud is pretty useless for me and my customers.

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Participant ,
Nov 15, 2018 Nov 15, 2018

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As a solution to the check box issue in question, I have verified and suggest this process with Acrobat 2019.008.20074 on Windows 10 Pro. While the steps are slightly different than before it is just as fast as previous versions for processing multiple changes.

Follow these steps;

1) Open document.

2) Open comment panel.

3) Process first item.

4) When the first item is completed,

    >right click on the comment,

    >choose Add Checkmark

5) Left click Filter Comments Icon at the top of the comments panel,

    select Unchecked under the CHECKED option,

    then click Apply on the lower right of the dialogue.

   

6) Proceed to process items in the list.

    As each item is completed simply

    >right click

    >choose Add Checkmark and the item will hide automatically.

7) Checked and/or Unchecked comments can now be filtered together or seperately.

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Community Expert ,
Nov 15, 2018 Nov 15, 2018

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Hi AndreaDFresco,

I do not know who marked the answer correct, but I agree with Colin Flashman and others about bringing back the checkbox. This is a user-to-user forum. There is another forum called User Voice where bug reports and feature requests to the engineers should be made. I just checked, and as of today there are 185 votes for bringing back the checkbox.

Here‘s the good news: there is also a note from the engineers that this is now PLANNED! Yay to Adobe for listening!

PLEASE Don't make the user go through a menu to check off a comment! You DOUBLE the time it takes to... 

Please cast your vote at the link above, and Andrea, if you disagree about the “correct” answer, you can choose another or ask a moderator to do it for you.

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Community Beginner ,
Nov 15, 2018 Nov 15, 2018

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As you can see from the comments below - as a collective we do not feel that this issue has been resolved/answered/addressed...YET. Can you unmark this as resolved please?

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Community Expert ,
Nov 15, 2018 Nov 15, 2018

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Andrea, this is your question, and you are the one who gets to pick the correct answer. I fixed it at your request. The User Voice says the checkbox will come back (YAY), so be sure to vote there as well.

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Community Beginner ,
Nov 15, 2018 Nov 15, 2018

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Oh thanks @jane-e – this is my first post - seems it's a whopper of a question!

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Community Expert ,
Nov 15, 2018 Nov 15, 2018

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It certainly generated a lot of interest, Andrea, with most enthusiastically agreeing with you, so do come back and post again! And best, the checkbox is on its way back, so thanks for your part in that!

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New Here ,
Nov 19, 2018 Nov 19, 2018

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This has been a real productivity killer for me as well. Please accept my vote for bringing back the check box!

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New Here ,
Nov 20, 2018 Nov 20, 2018

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Yeah as a designer, I really relied on that function of the checkboxes when making edits. It was great to be able to filter which edits were done as well.

This is an AWFUL change. Please bring back the old style! I wish I had never updated.

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Participant ,
Nov 20, 2018 Nov 20, 2018

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In the meantime . . .

As a solution to the check box issue in question, I have verified and suggest this process with Acrobat 2019.008.20074 on Windows 10 Pro. While the steps are slightly different than before it is just as fast as previous versions for processing multiple changes.

Follow these steps;

1) Open document.

2) Open comment panel.

3) Process first item.

4) When the first item is completed,

    >right click on the comment,

    >choose Add Checkmark

5) Left click Filter Comments Icon at the top of the comments panel,

    select Unchecked under the CHECKED option,

    then click Apply on the lower right of the dialogue.

   

6) Proceed to process items in the list.

    As each item is completed simply

    >right click

    >choose Add Checkmark and the item will hide automatically.

7) Checked and/or Unchecked comments can now be filtered together or seperately.

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New Here ,
Nov 21, 2018 Nov 21, 2018

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One of the typical bad choices Adobe makes. How the hell are they so unaware how customers use their applications? It is indeed a sad thing.

They better bring back the damn check box, I don't want to use old versions simply because they decided to erase important functions.

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New Here ,
Nov 22, 2018 Nov 22, 2018

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+1 to bring back the checkbox to it's original state.

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New Here ,
Nov 26, 2018 Nov 26, 2018

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Why "fix" something that isn't broken. Bring back the checkbox already. Spot check amends are bad enough with the checkbox let alone without it. Now I've got to spend double the amount of time on these bad boys than what I should have to!

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Community Beginner ,
Nov 26, 2018 Nov 26, 2018

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Adobe, bring the checkbox back, it was the only way to ensure every edit was made with a quick glance or by sorting.

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Participant ,
Nov 26, 2018 Nov 26, 2018

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Agreed, checkbox need to come back. The new workflow is much slower. Additionally I'm finding the filtering is not working.

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Community Expert ,
Nov 27, 2018 Nov 27, 2018

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This is a friendly reminder to everyone on this thread to please vote for this feature in the Acrobat User Voice forum: PLEASE Don't make the user go through a menu to check off a comment! You DOUBLE the time it takes to...

In the 7weeks since Adobe removed the checkbox, this feature request has jumped to third in the feature request list. PLEASE vote!

It's ridiculous that we have to submit a feature request to have a feature restored.

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Community Beginner ,
Nov 28, 2018 Nov 28, 2018

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Hi Document Geek, do you have any issues with the Filter button in Acrobat? Since one of the recent updates we get the spinning wheel of death whenever we try and filter comments. I've tried contacting Adobe and they were no help. It's been like this for about 2-3 months and is making workflow really difficult.

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Engaged ,
Nov 28, 2018 Nov 28, 2018

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I also had the spinning wheel of death in a recent doc when I tried filtering.

Of course, it's also the 350 page doct that had 600 comments originally, then spontaneously duplicated my final 200 markups partway through the process. Then refused to filter. And refused to save my check box changes. And so on.

*HOURS* wasted just trying to figure out what I was reading. let alone actually do any work. Sigh.

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Community Expert ,
Nov 28, 2018 Nov 28, 2018

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Honestly, I don’t use DC 2019. I went back and reinstalled 2018 the day the update came out. So no, I haven’t experienced this, because I don’t use 2019 for any commenting work.

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Community Expert ,
Dec 03, 2018 Dec 03, 2018

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Bump.

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Contributor ,
Dec 04, 2018 Dec 04, 2018

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And it is even worse, not only not being able to one-click check checkbox but also not possible anymore to filter a list of comments for only unchecked comments!

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Participant ,
Dec 04, 2018 Dec 04, 2018

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In the meantime . . .

As a solution to the check box issue in question, I have verified and suggest this process with Acrobat 2019.008.20074 on Windows 10 Pro. While the steps are slightly different than before it is nearly as fast as previous versions for processing multiple changes.

Follow these steps;

1) Open document.

2) Open comment panel.

3) Process first item.

4) When the first item is completed,

    >right click on the comment,

    >choose Add Checkmark

5) Left click Filter Comments Icon at the top of the comments panel,

    select Unchecked under the CHECKED option,

    then click Apply on the lower right of the dialogue.

   

6) Proceed to process items in the list.

    As each item is completed simply

    >right click

    >choose Add Checkmark and the item will hide automatically.

7) Checked and/or Unchecked comments can now be filtered together or seperately.

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New Here ,
Dec 06, 2018 Dec 06, 2018

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Thank you gil_w, this is much faster.

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Guest
Dec 05, 2018 Dec 05, 2018

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UNBELIEVABLE. Does Adobe even care about its userbase? How can you take away a fundamental feature without the option to restore it? "Oh, you just right-click to Add check box!" Well that's 2 clicks instead of 1, and complete slowdown to navigate the menu. And when you have 750 comments to process, thats 1500 clicks. It's not intuitive. It's annoying. Did Adobe do any usability testing with realworld users? Does any megalomaniac software giant ever do usability testing? I'll be going back to Acrobat X or finding another PDF app. Way to give your users the middle finger, Adobe.

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LEGEND ,
Dec 11, 2018 Dec 11, 2018

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They have added a preference to show the check box: What's new in Adobe Acrobat DC

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