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Where is the RECYCLE BIN in my "Adobe Acrobat Document" cloud storage?

Community Beginner ,
Dec 22, 2022 Dec 22, 2022

Hi everyone! I hope you are fine! I am using the free "Adobe Acrobat Document" cloud storage. I accidentally deleted some critically important files (no so accidentally in fact, I was led to do this due to a highly confusing interface!). So I looked for the recycle bin to recover them, but I cannot find it. I'm afraid that Adobe simply does not allow this... I've been active on the WWW since 1995 and it's the first time I encounter a document/email storage service without a bin, meaning that if you accidentally delete a file it's immediately permanently lost! I can't believe someone did this at Adobe, and that it was validated by the whole quality control chain! I hope I am mistaken, so can someone please help to retrived my deleted files? Thanks a lot in advance and all the best,

Alexandre

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1 ACCEPTED SOLUTION
Community Expert ,
Dec 23, 2022 Dec 23, 2022

There is no Recycle Bin, but there is a confirmation dialog after you click Delete, asking if you're sure you want to delete the file. If you click Yes in that dialog, it's permanently gone, I'm afraid.

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Community Expert ,
Dec 23, 2022 Dec 23, 2022

There is no Recycle Bin, but there is a confirmation dialog after you click Delete, asking if you're sure you want to delete the file. If you click Yes in that dialog, it's permanently gone, I'm afraid.

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Community Beginner ,
Dec 23, 2022 Dec 23, 2022

Thank you Try67 for confirming my fear. A recycle bin from which you can recover deleted things has been an absolute standard on the www since day one (in addition to the confirmation box). Someone should send the Adobe staff back to elementary school. I will give up Adobe services: too many major design flaws. Best wishes to you!

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Community Beginner ,
Dec 23, 2022 Dec 23, 2022
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If every internet services provides a recycle bin, it is obviously because there is a good reason for that. In addition to leave Adobe myself, I just convinced a friend not to open an account with Adobe cloud but rather with OneDrive (Microsoft) or DropBox... (GoogleDrive being the other worst cloud service)

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