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Participant
September 21, 2020
Question

White box appearing over PDF. cant do anything

  • September 21, 2020
  • 1 reply
  • 273 views

When i'm opening a pdf now there will be about 3 seconds and then this white box appears. nothing loads in it and when i close the white box it closes the whole PDF

 

 

 

 

 

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1 reply

Dave__M
Community Expert
Community Expert
September 21, 2020

I wonder if it is the 'Log into your Adobe account' dialog box that doesn't load/render properly.  If you are able to log in before or after dismissing the empty box, that might avoid this. 

My best,

Dave