Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
2

Why Acrobat is opening the old PDF file even after updating the file?

Participant ,
Aug 07, 2024 Aug 07, 2024

 Just an FYI, this is just started to happening a week ago after an Adobe update.

    I create PDF files through Illustrator and Adobe Distiller ,When I open the PDF file for the first time everything looks fine and if for any reason I need to update the file , when I reopen the file ( I close the first one but dont Quit the Acrobat ) it still reads the non-updated file. so I have to QUIT the program and reopen it.

I would appreciate any help

Thank you

I am on a Mac.

TOPICS
PDF
4.0K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 ACCEPTED SOLUTION
Community Expert ,
Aug 07, 2024 Aug 07, 2024

@shalo54  It sounds like Acrobat is caching the old version of a PDF file, even after the file is updated! Try clearing its cache, deleting the old file and any temporary files for that PDF. Double check that you the permissions to modify and access the PDF file. Incorrect permissions can hinder file updates. Verify that the file is not read-only.

 

View solution in original post

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 07, 2024 Aug 07, 2024

@shalo54  It sounds like Acrobat is caching the old version of a PDF file, even after the file is updated! Try clearing its cache, deleting the old file and any temporary files for that PDF. Double check that you the permissions to modify and access the PDF file. Incorrect permissions can hinder file updates. Verify that the file is not read-only.

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Aug 07, 2024 Aug 07, 2024

Clearing the cache worked ,

Thank you very much

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Aug 07, 2024 Aug 07, 2024

It went back to do it again,  I wish I could downgrade it to a previouse version. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 07, 2024 Aug 07, 2024

@shalo54 i came up with a search from @kglad but it's from a way back. They have been tagged, so maybe they may know the latest links


Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Aug 07, 2024 Aug 07, 2024

Thank you very much I will give it a try

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 15, 2024 Oct 15, 2024
LATEST

Same issue here, super annoying.  How did you clear your adobe cache?

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines