Why can't I send PDF for shared review anymore? Now it only lets me send for shared commenting.

[Kristen PH]

I recently noticed that my ability to share a PDF for shared review (so others could mark up edits directly on the PDF) no longer works. Now, I can only send a shared PDF for commenting. Users aren't able to mark up edits anymore. They can only add comments. 

Does anyone know why this feature was removed or how to get it back?

[Joel_Geraci · Accepted solution]

Uncheck the box to use Document Cloud for reviews.

[Joel_Geraci · Accepted solution]

Uncheck the box to use Document Cloud for reviews.

[Kristen PH]

I was hoping that would work, but unfortunately it didn't. I tried uninstalling and reinstalling, restarting my computer, running security scans, and checking for updates. I am at a loss! But thanks for your reply. 

[Joel_Geraci · Accepted solution]

It works for me on both Mac and Windows. You still see the same tool as before but once you try to send the document, the old Shared Review interface shows up.

[Kristen PH]

So, after I uncheck the Adobe Cloud box, if I try to share or send a shared version, it automatically takes out the editing features (like marking up text edits directly to the PDF). Here are some screenshots. For some reason, even though I deselected Adobe Cloud from the review panel, it's my only option for sharing... 

This is the screen before I share it:

Here's the preferences page

And finally, here's what happens after I try to share. You'll see the vast majority of the review features aren't there anymore. 

[Kristen PH]

Thank you @Joel_Geraci1! I clicked "Share for Comment" and it worked. I was originally clicking the share features in the top right. Thanks so much for your help. You're a lifesaver. 

[Joel_Geraci]

Glad you got there first. I was just about to reply to your message just before this one.