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Why change everything?

Community Beginner ,
Jun 22, 2023 Jun 22, 2023

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Why? Why do you "creators" feel a need to completely change the layout of toolbars, etc. in a program?! Do you have nothing to do so you just search out what you can do to aggravate us? Adobe Acrobat DC is now TOTALLY different in the toolbar layouts! WHY???

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correct answers 2 Correct answers

Community Expert , Jun 24, 2023 Jun 24, 2023
quote

@reginal79098089 wrote on 22 June:

Adobe Acrobat DC is now TOTALLY different in the toolbar layouts!

 

Hi Reginal,

 

I have yet to hear from someone who likes the "new experience" in Acrobat, but it is easy to turn off!

 

Steps to enable [and disable] the new experience

  • To enable the new experience, go to View > Enable new Acrobat and click Restart.
  • To disable the new experience,
    • Windows: Click the hamburger menu ( 3 lines ) at the upper left corner and choose Disable new Acrobat.
    • macOS: Go
...

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Community Expert , Feb 24, 2024 Feb 24, 2024
quote

Was this even tested before it was released to the public?

By @Jerome DCProud Lewis

 

Adobe has pre-release testers for all the Creative Suite programs and Acrobat. Occassionally I see Adobe announce for people to join the testing program.

 

Many of us community experts here in the forums are testers for Adobe, and many of us have been doing this since the 1980s and 1990s. 

 

I can't recall much positive feedback from the testers before the "modern" Acrobat was released to the public. I know m

...

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correct answers 1 Pinned Reply

Adobe Employee , Sep 07, 2023 Sep 07, 2023

Hi All!

 

I hope you all are doing well.

 

We acknowledge that the new Acrobat represents a notable change; however, we hope that as you get familiar with the new interface, you can be more productive & get more out of Acrobat.  

 

As we made these changes in the interface, we have tried to ensure all tools & features currently supported retain their familiar functionalities and workflows as they did in the previous version. We are committed to addressing any gaps or issues users report related

...

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replies 321 Replies 321
Community Expert ,
Jan 11, 2024 Jan 11, 2024

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What I don't understand is why Adobe isn't doing anything to resolve the problems.  This community forum seems to be only a place for us to vent.  Adobe should be listening to its customers and scraping the new version.  

By @jilll47525288

 

The Adobe product developers use a different website for bug reports and feature requests. You can post here:

https://acrobat.uservoice.com/

 

This forum is mostly a community forum, with some amazing staff also participating. Bugs and ideas still need to go to UserVoice.

 

 

Jane

 

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Community Expert ,
Jan 11, 2024 Jan 11, 2024

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@jilll47525288 

 

which problem(s) are you seeing?

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Explorer ,
Jan 11, 2024 Jan 11, 2024

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I've already documented my complaints in this and other posts.  Adobe has full access to the information that I and others have posted here. I don't need to repeat myself.  Besides, I've already reverted to the older version so I don't have to be aggravated by the horrid new release. 

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Community Expert ,
Jan 11, 2024 Jan 11, 2024

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posts here are user-to-user, not to adobe.

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Explorer ,
Jan 11, 2024 Jan 11, 2024

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It's an Adobe-owned resource that Adobe does monitor.  But that's immaterial.  Adobe's latest version of Acrobat is miserable and causing enormous problems for a lot of customers.  Adobe needs to listen to its customers and ditch this version. 

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Community Expert ,
Jan 11, 2024 Jan 11, 2024

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users can disable the "new" acrobat and use the acrobat ide to which they are accustomed.

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Explorer ,
Jan 11, 2024 Jan 11, 2024

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Yes.  If you take the time to look at this posts and others like it, you'll see that it's exactly what many of us have done until such time as Adobe comes to its senses.  

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Community Expert ,
Jan 11, 2024 Jan 11, 2024

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The new "modern" interface is Adobe's new Spectrum 2 interface design. We expect that it will be migrated to the rest of the Adobe lineup of programs in the coming months.

 

However, that doesn't make it better. It's horrible because:

  • Can't modify or customize WHICH tools appear, and WHERE they appear.
  • Doesn't seem to have a logical grouping of tools for related tasks.
  • The icons, although nice looking and clean, don't really represent the task they perform. Hard to figure what the heck each icon is for!

 

I hope Adobe will bring back individual panels of related tasks/tools and allow us to dock them wherever we want, even onto a second side monitor. Create a personalized workspace like what users of InDesign, Photoshop, and Illustrator have.

 

Oh god, I sure hope we don't lose that capability in those programs when this awful Spectrum 2 interface migrates to them!

 

|    Bevi Chagnon   |  Designer & Technologist for Accessible Documents |
|    PubCom |    Classes & Books for Accessible InDesign, PDFs & MS Office |

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Community Expert ,
Jan 11, 2024 Jan 11, 2024

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(not that i'm complaining, but i had 2 or 3 acrobat updates and still see the familiar interface.)

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New Here ,
Jan 16, 2024 Jan 16, 2024

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This is an awful change to the layout, if anything, they should make it so you can change where things are, not force a new layout that may not be useful for all. 

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Community Expert ,
Jan 16, 2024 Jan 16, 2024

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It sounds like you may not have disabled the New Interface yet, @Trudi348367091xmg . See the steps in the post marked "correct" and repeated throughout this thread.

 

Jane

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New Here ,
Jan 16, 2024 Jan 16, 2024

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I agree.  I don't like the new layout with the page thumbnail panel on the wrong side, and my toolbar completely disappeared.   I immediately disabled the "new" acrobat and now everything is back to normal.  

IF IT AIN'T BROKE, DON'T FIX IT!  Gah.

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New Here ,
Jan 17, 2024 Jan 17, 2024

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Complete surprise too. No news. No warning. No 'would you like to change?'. Just a change, that sends my reader crashing every couple of minutes and is really annoying to use/

 

Thank goodness for the disable new acrobat tag.

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New Here ,
Jan 18, 2024 Jan 18, 2024

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I have (for some reason) been using Acrobat reader a long time. Having gotten wiser through the years, I have configured my firewall to decline any access to internet by any Adobe software. This should prevent any unwanted changes to my user interface, I thought... ...until now. Out of the blue, the reader had enabled "New Experience".

 

Checked my firewall settings - still no access to internet by Adobe, in nor out. How does the reader change the UI then? Is it malware? Is there "root kit"? Should all Adobe tools be driven in a "sandbox"?

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Community Expert ,
Jan 18, 2024 Jan 18, 2024

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@Avoid34876232f5sh 

 

win: upper left hamburger menu > disable new acrobat

mac: view > disable new acrobat

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New Here ,
Jan 22, 2024 Jan 22, 2024

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Thanks for the info to disable. I hated the new look as well.

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New Here ,
Jan 23, 2024 Jan 23, 2024

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To: reginal

I hear your frustration. I feel exactally the same way. I was feeling that I was just old and grumpy and was an old dog that didn't want to learn any new tricks. I am extremelly bussy and I you Acrobate a lot then when they change it on the fly it really disrups my work flow. I don't have the time to fiddly around with things. I am happy though a solution was posted.

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New Here ,
Jan 24, 2024 Jan 24, 2024

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I'm not sure why I am just now getting the update but I use Acrobat almost every day for work and this is HORRIBLE.  Thankfully, this can be turned off.  This comes from people who are programmers, not users.  They don't consider the fact that people have spent years customizing a workflow that works for them and these programmers and managers have to justify their existence to upper management somehow. Just make a program that works, that's customizeable and don't push updates that change it.  The change should be the option, NOT changing it BACK to how it was.  Why doesn't Acrobat work on something like not making the program such a memory hog?  Quit trying to make it do everything.  Pick something and be great at it, not good at some, mediocre at other, and terrible for the rest.

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New Here ,
Jan 24, 2024 Jan 24, 2024

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Thank god for this thread!! The hamburger and disable worked!

The new interface threw me off yesterday. 

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Participant ,
Jan 25, 2024 Jan 25, 2024

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The "Modern" Acrobat interface inflicted itself on me today. Very thankful for the comprehensive GUI interface reset instructions.


The new page navigation panel is so tiny that I couldn't locate it at first. Placing the navigation controls off to the side is inefficient—forcing the user to look away from the document body!

Once again, I've sent my feedback to Adobe. Trying to maintain hope that someday the Acrobat interface will improve...

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Community Beginner ,
Feb 01, 2024 Feb 01, 2024

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Hi,

 

I would like to report that the Thumbnails formerly present in the PDF Portfolio are missing. The portfolio is now represented just as a list. 

 

After switching to the old UI, the thumbnail pan appears on the left side as it used to be, however, it shows only PDF icons, not the actual thumbnails.

 

Also, notice that in the new "list" GUI the files are opened separately in a new tab. When you switch to the old GUI you can browse through the files seamlessly, all switching within one tab. That is a crucial feature! I cannot emphasize this more!

 

 

Adobe, stand by your claims that all workflows and functionalities retain their quality! Restore the powerful functionality of the PDF Portfolio. It is now completely impaired.

 

 

Thanks,

Martin Jezek

 

 

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New Here ,
Feb 01, 2024 Feb 01, 2024

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Agreed! I cant stand the new layout they pushed out! At least give us the opportunity to revert to the classic layout! Honestly (cursing removed)

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Community Expert ,
Feb 01, 2024 Feb 01, 2024

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@David35187565eaf7 

 

you can:

 

mac: view > disable new acrobat

win: hamburger menu (upper left) > disable new acrobat

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New Here ,
Feb 02, 2024 Feb 02, 2024

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I couldn't agree with you more. This version is horrible 

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New Here ,
Feb 04, 2024 Feb 04, 2024

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I heartily agree - they broke what workflow I have developed to be productive.  Thank you and to others that gave me the proper tools to reset to the classic menus.

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