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Participant
November 23, 2020
Question

Why did Creative Cloud re-install itself on my PC?

  • November 23, 2020
  • 2 replies
  • 1666 views

I uninstalled all Adobe products and then installed Acrobat Reader DC Pro, but now, Creative Cloud, Adobe Acrobat Distiller DC, and Adobe Acrobat Reader have all shown up in my list of installed programs. (Along with Acrobat Reader DC Pro) Does anyone know how to get rid of these non-essential programs for good, or will they continually install on their own after I remove them? Thank you for any help!

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2 replies

JR Boulay
Community Expert
Community Expert
November 24, 2020

Acrobat Reader DC Pro does not exist.
You have Acrobat Pro DC or Acrobat Reader DC, you can see its name in the top bar.

Acrobate du PDF, InDesigner et Photoshopographe
Amal.
Community Manager
Community Manager
November 24, 2020

Hi Adriang,

 

Hope you are doin well and sorry for the trouble. As described, After reinstalling the Acrobat Pro DC , the Creative Cloud, Adobe Acrobat Distiller DC, and Adobe Acrobat Reader have all shown up in the list of installed programs.

 

Would you mind sharing the steps you did to uninstall and reinstall the Acrobat Pro DC?

 

Adobe Acrobat distiller is an integral part of the application and runs in the background. It is used to convert the Postscript documents to Acrobat PDF format.

 

As mentioned you dont want the Creative Cloud Desktop Aplication  and Acrobat Reader DC, you may remove the applications from the installed applications from the control pannel menu (For Windows) or you may move the application to trash (For Mac)

 

If it still doesn't work, you may use the Acrobat Cleaner tool to remove the applications using the link https://labs.adobe.com/downloads/acrobatcleaner.html , reboot the computer once and reinstall the Acrobat DC from the direct download link https://helpx.adobe.com/acrobat/kb/acrobat-dc-downloads.html

 

Regards

Amal

Participant
November 25, 2020

Amal,

 

Thank you for your detailed response! This is on a Win10 machine and I used the basic Add/Remove programs via Control Panel to uninstall everything Adobe. 

 

Thank you also for the heads up on Distiller. I will follow your instructions then update this thread with the outcome.

 

 

Sincerely,

 

Adriang