Why do i need to upgrade adobe every time on SARS!!!!

[ontvangshhprok]

I have this problem with Adobe on SARS e filling. Every time I want to open a return 201 or complete a return I must upgrade it first and they want me to join and pay monthly fees for Adobe. I upgrade it like a 100 times a day how many time must I still do it? This is for the free package, my husband did bought one from you and am not going to run a second account just Adobe can make money. Really I am not going to go pro, deal with it and stop this upgrade sh........t please? It is really frustrating and annoying!  I want to know why and why this is happening every time. Can you please assist me with this problem I have?

[Peru Bob]

I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Get Started forum.
Please tell us what Adobe application you are using so that this can be moved to the proper forum for help.

[Rob_Cullen]

Apparently you need Acrobat Reader plugin (free and no account needed) for your web browser.

Not all Web browsers can be used!.

Search for information help-

https://helpx.adobe.com/acrobat/kb/change-in-support-for-acrobat-and-reader-plug-ins-in-modern-web-....

https://community.adobe.com/t5/flash-player/can-t-open-doc-s-in-sars-efiling-account/td-p/10038882?p...

Search Google for 'adobe sars efiling'.

[ontvangshhprok]

Thank you but as I said I did upgrade with there link very time I tried and it shows that it is alrweady upgrade but still do not want to open SARS 201 for me to complete.

[ontvangshhprok]

[Nancy OShea]

I think all government regulated e-filing services require the latest software for security reasons.  It's to protect your identity as well as your data.   SARS has links to their own mobile e-filing apps on Google Play and Apple App Stores.

https://www.sarsefiling.co.za/

Get the latest FREE Acrobat Reader -- view, comment, print & sign PDF files.
https://acrobat.adobe.com/us/en/acrobat/pdf-reader.html

Acrobat Pro DC -- the complete solution for creating & editing PDF files.
https://acrobat.adobe.com/us/en/acrobat/acrobat-pro.html

[ontvangshhprok]

Thank you but as I said I did upgrade with there link very time I tried and it shows that it is alrweady upgrade but still do not want to open SARS 201 for me to complete.

[ontvangshhprok]

[Test Screen Name]

If your husband uses the same computer and has installed paid-for Acrobat you have a problem.

[ontvangshhprok]

The same computer. He have a labtop and I am on the main server computer. I upgrade and it shows that it is alrady upgrade and installed but still I cannot open 201 on SARS????? Why, I can use it and open other documents but not on SARS. That is the problem nothing els......

[Test Screen Name]

I think the SARS site is confused. What web browser do you use? Try using Internet Explorer. 

[Bevi Chagnon - PubCom.com]

Your screen capture shows that the installation is stalling because of your McAffee security/virus software.

But the larger questions are:

1. What version of Acrobat are you trying to install? The FREE Acrobat Reader, or a paid version of Acrobat Standard or Pro?
2. What version of Acrobat did you husband pay for and install?