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Bevi Chagnon - PubCom.com
Legend
December 17, 2020

@Karl Heinz Kremer is correct: it's the half-baked way banks, utility companies, and other entities generate massive amounts of PDFs from their systems. Slowly, some banks are correcting the problem.

 

One trick I use: Use Acrobat's commenting tools, rather than trying to actually edit the PDF. I use the highlighter, sticky note, and comment text to annotate my bank statements. 

 

A benefit: it keeps the original PDF in tact, in its original form from the bank, so it can be used for legal purposes, such as disputing a charge to your account. If instead you use the edit tools, you've now changed the core of the PDF and it's no longer evidence.

 

Just a thought.

 

|    Bevi Chagnon   |  Designer, Trainer, & Technologist for Accessible Documents ||    PubCom |    Classes & Books for Accessible InDesign, PDFs & MS Office |
Karl Heinz  Kremer
Community Expert
Community Expert
November 30, 2020

This very likely has to do subset embedded fonts. Did you combine multiple PDF files into one before trying to edit the file? 

Participant
December 17, 2020

No I didn't combine multiple PDF files. I downloaded from my professional bank account. I just have to annotate it when checking with my credit card expenses.

Karl Heinz  Kremer
Community Expert
Community Expert
December 17, 2020

You may want to talk to your bank. I've seen horrible PDF produced by banks and utility companies where the requirement only seems to be to make it look acceptable in Acrobat, but not that it is valid PDF that can acutally further processed besides just displaying it. But they have gotten better over the years. Based on this experience I would say it is very likely that the problem is with the type of PDF file you are working with, and unless you try to re-fry it (converting PDF to PDF by e.g. printing to the Adobe PDF printer on your computer), I don't see a way around this.