Participant

Question

Why does text disappear and how do I stop it from happening?

Forum|Forum|9 years ago
January 25, 2017
2 replies
17777 views

I was working with a PDF document using Acrobat Pro DC. I needed to respond to questions and place text in table cells. The "Fill and Sign" tool did not work with this document so I used the "Edit PDF>>Add Text" tool. I had no problem clicking on the pages (about 75 pages) and entering the text. I saved the document. Later I had to add more text and edit the text I had already added. Again there was no problem. The third time I needed to add or edit text I looked at my previous additions and half the text disappeared. The text box where the text had been was still there just was empty. Some of the text boxes still contained part of the text (e.g. in a City, State, Zip box the City and State disappeared but the Zip was still there).

Can anyone tell me why this happened and can I do anything to prevent this from happening again?

Nevea31738779yb7k

Participant

My text keeps deleting on its own

Nevea31738779yb7k

Participant

How can I stop my text from deleting over and over

U

US36025327q6z8

Participating Frequently

I'm having this exact same problem, your confidence in thinking that it doesn't is laughable.

"There's no such thing", the absolute joke of this new update is absolutely terrible and I have not been trying to add text for the past 3 hours and it keeps deleting whenever at one point, this software then has an issue and causes everything to disappear.

I agree! I have poured several hours into docs just for half my text to disappear, the text can still be highlighted with my mouse cursor but it is invisable, the front color is already black it's not like it selected to white on accident.

It always seem to happen to me when i am in organize pages, either copy and pasting pages already in doc or re-sorting pages around. the only way i can get the text back is by highlighting all text boxes (which appears as no font selected in the edit pane) i select arial (it was arial already) and it reappears. GREAT to do on a 64 page project that I've already spent 3 days on just for it to glitch. PS last time i called in to adobe they thought my app was corrupt and walked me through how to repair the app, which I've done multiple times and it didn't fix anything. I am so happy and sad others are having the same struggle.

Karl Heinz Kremer

Community Expert

Did you add any pages from a different document to this document? Did you merge two or more documents? If only seen this problem in these two cases, but that does not meant that adding text could not also trigger it. See here for a potential workaround:

Workaround for Missing Characters After Merging PDF Files

paulw92121Author

Participant

Thank you for your effort. That is quite a workaround, unfortunately unembedding/subsetting fonts did not seem to affect my missing text. Your response prompted me to try a few things, one of which does seem to work. If I return to the page with missing text, enter the "Edit Text" tool, and select all text boxes, I can click on the "Bold" icon and all the text reappears and of course turns bold. Clicking the icon again removes the bold but the text stays visible. I've tested it by saving the document and re-opening and the text is still visible. Unfortunately, the "Edit Text" tool only works on one page at a time. There may be a need for an Action script like the one you described.

Thanks, again.

U

US36025327q6z8

Participating Frequently

I have been fixing it similarly, except while under Edit I select all text by dragging my cursor over the whole page, select a font I wasn't using, reselect the font it was and then the text re-appears.

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