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Rok Kordin
Participant
May 28, 2024
Question

WHY IS IT SOOOO BAD??

  • May 28, 2024
  • 6 replies
  • 1502 views

*sigh* Well, well, well... it seems the brilliant minds behind this AI assistant have graced us with yet another groundbreaking update! 🙄 I mean, who needs a version that actually works like it did 5 years ago, right? It's not like we have anything better to do than sit around and admire the loading screen for hours on end. 😴

Oh, and let's not forget about the abundance of absolutely essential buttons and actions they've so generously provided. I'm sure we'll all find a use for the "make coffee" and "solve world hunger" buttons any day now. 🤔 🤔 Meanwhile, the features we actually need seem to have gone on a permanent vacation. 

But hey, I guess I should be grateful that this cutting-edge software is compatible with my MBP M2. I mean, it's not like I spent a fortune on this machine to run things smoothly or anything. Silly me for expecting a seamless user experience!

In conclusion, this AI assistant is an absolute masterpiece. It's slow, confusing, and practically useless, but hey, at least it keeps us on our toes with all the constant updates and changes! Bravo, developers, bravo. 👏

 

(P.S. In case it wasn't painfully obvious, this entire message is dripping with sarcasm. )

6 replies

Participant
August 18, 2025

They pushing it when we don't want it.  It delayed our renewal till we finally got the sales representative to understand we don't want your worthless product.  We want somethign to make PDFs!!!  That's it!!!  If it wasn't the name brand that managment loves for name brand, we would use something cheaper and easier to use!!!

 

Alex Alles Gutmann
Participant
May 12, 2025

Yes, it is still the worst thing for professionals. I feel like 1998. also the masterminds behind this whatever intelligence only know python I guess. They never worked as a Communicationdesigner in the industry. They never learned photography or print. Should this random trashbag just destroy the market? I really want the 2016 crack version back.

Participant
March 9, 2025

The AI Assistant is beyond useless. I was examining a manuscript and asked how many
unique citations were in the Introduction. The AI responded that there were 14, but provided
a list of 22! The correct answer was 25. It can't be trusted to even do simple tasks, let alone more
complicated analyses.

Participant
February 13, 2025

Useless about sums it up. It cannot handle real files and real tasks like extracting headings or verbatim text from a 40 page file! Glad I didn't fall for the annual subscription, it's not a huge amount, but it's wasted money.

GillianGahagan27
Participating Frequently
November 25, 2024

Agreed! I can't believe more people aren't complaining. It crashes on basic tasks. If I want it to create a glossary of terms based on a chapter or a section of a chapter, it takes 5 minutes and then says "something went wrong". Why am I paying for this? I decided to pay for the AI in adobe so I wouldn't have to copy and paste into ChatGPT, but honestly, the Adobe AI is so slow and unreliable, that it's faster for me to use ChatGPT. Really dissapointing. 

Amal.
Community Manager
Community Manager
June 10, 2024

Hi there

 

Hope you are doing well and thanks for reaching out.

 

As described the application with AI is slow and confusing. Is this an issue while using AI or in general as well?

 

Hi there 
 
Hope you are doing well and sorry to hear that
 
Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.
 
What is the version of the OS and the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.02.20759 installed. Go to Help > Check for updates and reboot the computer once.
 
Also try to repair the installation from the help menu (Win Only) and see if that works.
 
Please try to reset the Acrobat preferences as described here https://adobe.ly/3KDzObh and see if that works.

 

~Amal