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tonyh55581104
Known Participant
November 3, 2021
Question

Why is the Reader showing as Adobe Acrobat DC?

  • November 3, 2021
  • 3 replies
  • 5565 views

I installed Adobe Acrobat Reader and Acrobat DC a few times in the past. The last thing is uninstalled Acrobat DC and installed the Reader. 

The program is called Adobe Acrobat DC. I thought this is the full version but it launches the Reader. This is confusing and annoying. Why doesn't it show it's the Reader?

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3 replies

JR Boulay
Community Expert
Community Expert
September 27, 2022
Participant
September 27, 2022

We don't need to have both installed, but when one is installed it is not possible to verify which version is installed without opening the app on the computer directly to see if it is Reader or Pro.

All shortcuts are named the same Adobe Acrobat DC for both Reader and Pro.

Participant
September 27, 2022

I have been running into this issue with the Acrobat Reader DC showing installed as Acrobat DC. We install Reader on all systems, but when I need to verify if our end-users have Reader or Acrobat Pro DC, they both show up as Acrobat DC. This shows from the Start Menu and Desktop shortcuts to the SCCM software installation details. There is no way to accurately identify the install as Reader or Pro.

Very frustrating. Hoping Adobe will fix this.

try67
Community Expert
Community Expert
November 3, 2021

Uninstall both and then install just the one you need. There's no need to have Reader if you also have Acrobat.

And FYI: The full name of Reader DC is now Adobe Acrobat Reader DC. Not to be confused with Adobe Acrobat Pro/Standard DC.