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Participant
August 29, 2017
Question

Windows cryptographic service error 2148532328

  • August 29, 2017
  • 1 reply
  • 5317 views

Today my Adobe Acrobat DC product suddenly quite allowing me to digitally sign using a certificate.  I have been doing this for years.  Now I get error 2148532328

Does anyone know how to resolve this problem.

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1 reply

Adorobat
Participating Frequently
September 14, 2017

Hi Donb,

Based on the above mentioned description, you are getting Windows Cryptographic error when signing a pdf using certificate, is this correct?

Please try the troubleshooting steps given below:

1- Check if an update is pending for Acrobat- click "Check for Updates" under Help.

2- If that doesn't work, try updating driver for your device as this link discuss:  Windows cryptographic service provider error, error code 2148073485

3- If that doesn't resolve issue, try creating a new digital ID/crypto folder, steps are given here: Signature creation error when you sign a PDF (Adobe Acrobat 8, 9 on Windows)

Could you let us know the version of Acrobat running on the machine: Identify the product and its version for Acrobat and Reader DC

Keep us posted with the results.

Shivam