Windows Defender in Windows 10 blocks operation and installation of Adobe Acrobat

[sbloom37]

I have been a heavy user of Adobe Acrobat for many years.  I recently bought and installed Windows 10.  Whenever I attempt to use or reinstall Adobe Acrobat, Windows Defender blocks it.  I have tried several methods to deactivate Windows Defender.  Please Help!

[kglad]

right click the installer>click 'run as administrator'.

[sbloom37]

right click the installer>click 'run as administrator'.I tried this solution. It did not work. Windows Defender still blocked the operation.

[kglad]

https://support.microsoft.com/en-us/help/4028485/windows-10-add-an-exclusion-to-windows-defender-ant...

[sbloom37 · Accepted solution]

Finally, I called Microsoft support.  They took over my computer and solved the problem.  I don't know exactly what they did, but it appears that Windows Defender blocked the installation of any software not coming from Microsoft store because they assumed I didn't have administrative rights.  Since I am the only user, I should have had administrative rights.

[binkievan]

I simply clicked on the option in defender to allow the program