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Alberta girl
Alberta girl
Participant
March 17, 2019
Question

Won't open PDF in Explorer I/O error

  • March 17, 2019
  • 1 reply
  • 1259 views

I recently installed Adobe Acrobat DC and now PDFs will open on the desktop and in Chrome but when I click on one in Internet Explorer it says I/O error.  I have no idea what to do.,

This topic has been closed for replies.

1 reply

AkanchhaS8194121
AkanchhaS8194121
Legend
March 25, 2019

Hi there,

As mentioned above PDFs will open via Acrobat, Chrome but it doesn't open through IE, so where exactly do you have those PDFs saved? Are you viewing them online  or its saved locally to your computer?

If PDFs aren't opening in Internet Explorer, then make sure you have got required settings enabled. What you need to check, for that you may refer to the help article here: Troubleshoot viewing PDF files on the web

Display PDF in browser Adobe Acrobat, Acrobat Reader

Thanks,

Akanchha

Alberta girl
Alberta girlAuthor
Participant
March 26, 2019

I am using a bank website and when I click on a statement in PDF form it

will open if I am using Chrome but not IE. I am wondering why IE cannot

open it. I rarely use Chrome and prefer IE.

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03/25/19,

7:15:37 PM

try67
Community Expert
try67Community Expert
Community Expert
March 26, 2019

Do you have Adobe Reader installed?

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