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Justin290315
Justin290315
Participating Frequently
October 11, 2017
Answered

Won't Redact in Black only Transparent

  • October 11, 2017
  • 4 replies
  • 6155 views

Out of nowhere Acrobat Pro DC just stopped allowing me to turn off the transparency option in the redaction properties.  Having gone through 2 chat assistants, one of which was playing with my root files I'm getting nowhere and apparently can't do any redactions unless I'm ok with it being transparent.

This has been going on for about a week now.  I tested on a different Mac, both High Sierra OS, and it has the same problem so I'm guessing there was an issue in a recent update?

Correct answer try67

10.13 High Sierra


Yes, that's probably the reason for this issue.

4 replies

R
Rdiddy
Participant
August 18, 2024

Same issue and the black is futile in redacting documents. Adobe....highlighting in black is not secure, don't even suggest it. FIX THE PROBLEM. 

    I
    ima28086331fpf1
    Participant
    January 24, 2023

    Hello, I just encountered the same issue. 
    The fix is to set the "Redaction Mark Appearance" section they way you want your final redaction to appear:

    - set your fill colour
    - set your opacity
    After that, it will work. The outline colour will not be displayed once the redactions have been applied.

    With these settings the Overlay Text option also works perfectly.

     



    Todd Hendrickson
    Todd Hendrickson
    Participant
    September 13, 2018

    Same issue for me.  Mac OS 10.13.6.  Hey, Adobe!   Yes...you.  You listening?  This has been going on for quite some time now.  You are  effectively disabling a critical feature of your program for Mac users. Get it fixed!!!

      E
      EST77
      Participant
      September 7, 2020

      2020 and the problem persists. Can it really be that hard to fix or is it so that Adobe just does not care?

      T
      Test Screen Name
      Legend
      September 7, 2020

      Acrobat version and system version?

      try67
      Community Expert
      try67Community Expert
      Community Expert
      October 12, 2017

      There is no transparency setting in the Redaction tool. That wouldn't make sense. The redaction has to be 100% opaque so the underlying content can't be seen.

      The only thing you can set the opacity level for is the redaction mark itself, before it is applied. Is that what you're referring to?

      Justin290315
      Justin290315Author
      Participating Frequently
      October 13, 2017

      No, the fill color of the redaction will not change from anything but the empty box with the red line going diagonally through it.  No matter how many times I click on black it is just stuck on box with the line going through it and thus when I goto apply the redaction it does it so that it is transparent and appears like nothing was ever there in the first place. 

      I need to be able to have the document show where the redactions have been made, while obviously not revealing the content, it is problematic if it looks like nothing was ever there in the first place.

        Justin290315
        Justin290315Author
        Participating Frequently
        October 13, 2017

        I have tried changing the fill opacity from 0-100% multiple times and it doesn't matter.  You click on either of the fill color boxes and no matter how many times you click on the numerous black options, it never changes.

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