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Word won't open to save as Adobe PDF

New Here ,
May 09, 2020 May 09, 2020

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I use office 365 and have printed to save as Adobe PDF. I have the full creative suite, but today when I try to print to adobe pdf, it does nothing. It worked earlier in the week. I get no errors, it just does nothing.

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Explorer ,
May 09, 2020 May 09, 2020

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Office 365 has been renamed to Microsoft 365. There were updates within the last days. Perhaps you try it again after looking for them.
MS Word for Microsoft 365 64-bit.jpg

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New Here ,
May 09, 2020 May 09, 2020

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Everything is updated and I am continuing to get the exact same issue. 

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Explorer ,
May 09, 2020 May 09, 2020

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Ok; I don't know how the creative suite is installed. Perhaps you can access to the Acrobat part within Windows
system settings in "Apps & Features" (sorry, it is german version):

Acrobat in Windows10_Apps-Features.jpg

 

 

 

 

Press "Change"

 

 

 

This window appears ...."repair".....press next...

Acrobat_Menue-Repair.jpg

 

 

 

 

 

 

 

 

 

The mode now is "program repair"...."next"....

Acrobat_Repair.jpg

 

 

 

 

 

 

 

 

 

 

Press "Update"

Acrobat_Repair_UPDATE.jpg

 

 

 

 

 

 

 

 

 

 

This should work for the Acrobat part...

 

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New Here ,
May 10, 2020 May 10, 2020

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I have a Mac

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Explorer ,
May 11, 2020 May 11, 2020

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Ok...as I understand there are 3 possibilities to "export" PDF-documents out of Word:
1st: "Save as..."
Word-Acrobat-PDF-via_SAVE-AS_20200511.png

 

 

 

 

 

 

 

 

 

 

2nd: "Print"
Word-Acrobat-PDF-via_PRINT-AS_20200511.png

 

 

 

 

 

 

 

 

 

 


3rd: "Export via Acrobat PlugIn

Word-Acrobat-PDF-via_PDF-PlugIn-AS_20200511.png

 

 

 

 

 

 

 

 

 

No possibility works?

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