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M
mohamedh59238152
Participant
August 18, 2019
Question

wrong compare PDFs report results

  • August 18, 2019
  • 2 replies
  • 2048 views

we are using acrobat to compare PDFs,

and we are trying to use latest version of acrobat dc but we have got an strange result new adobe dc

as result of new adobe dc does not detect the obviously changed,

although acrobat 11  detect changed correctly

below link contains PDFs and acrobat compare reports

https://gofile.io/?c=iXxLfA

result of acrobat 11  [Compare Report] Old.pdf

result of latest version of acrobat dc  [Compare Report] New.pdf

This topic has been closed for replies.

2 replies

M
mohamedh59238152Author
Participant
August 20, 2019

Thanks, great

but can you tell us What is your time frame to fix this issue?

as we are about to upgrade to latest version of adobe

and Is there is any probability to detect this kind of document to choose proper option before compare ?

CharuMaheshwari
Adobe Employee
CharuMaheshwari
Adobe Employee
August 21, 2019

Hi,

Ideally, you should not have faced any issue here and without adding any new setting get good compare results. As told before, I have already raised it with engineering team and it is in our backlog, so cannot commit on the time frame.

Thanks,

Charu Karwa

    CharuMaheshwari
    Adobe Employee
    CharuMaheshwari
    Adobe Employee
    August 19, 2019

    Hi,

    Thanks for reporting the issue here.

    After having a look at compare reports you shared, I found that compare mode is not getting selected properly for your files, you can do that explicitly in compare settings.

    1. Select files to compare
    2. Choose settings on compare home page
    3. In document description choose scanned documents option
    4. Now press Ok and compare

    More details about compare usage: Compare two versions of a PDF file in Adobe Acrobat

    This should give proper compare results, meanwhile I have raised issue around why we were not able to detect the differences in other modes.

    Do let me know if you need more help here. Sorry for the trouble.

    Thanks,

    Charu Karwa

    M
    mohamedh59238152Author
    Participant
    August 19, 2019

    thanks for you reply

    but these PDF documents are searchable

    and if we choose scanned documents option the report result will not include data changed as normal

    also if there is no other solution how can we detect these PDFs styles to choose proper option ?

    and Is this mean Autodetect option cannot detect style correctly ?

    CharuMaheshwari
    Adobe Employee
    CharuMaheshwari
    Adobe Employee
    August 20, 2019

    Hi,

    You correctly pointed out that choosing scanned document option is not the best way out. Another way out here is, you continue to go via auto detect route and select text-only checkbox, this will give you results but only text differences (image differences will not be captured).

    Ideally, auto detect should have detected the mode and give proper results without choosing any setting, I have already raised issue around this which might get fixed in one of the future releases, till then please use workaround suggested above.

    Thanks,

    Charu Karwa

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