Skip to main content
A
Anonymous
January 13, 2026
Question

XDP PDF not opening after upgrading to Adobe 2025

  • January 13, 2026
  • 1 reply
  • 197 views

We have an XDP PDF file being used by opening it in Edge Browser with IE mode. This is working fine with Adobe 2020 version. We recently upgraded to Adobe 2025 version and it has stopped working. It keeps asking whether to open or save the file rather than just opening the file in Edge (IE mode). Is there something that is missing or that has changed? Is there a way to get it working?

1 reply

Souvik Sadhu
Community Manager
Souvik SadhuCommunity Manager
Community Manager
January 13, 2026

Hi @47411676,

 

Hope you are doing well. Sorry for your experience with using Acrobat and PDF in Edge.

 

Let's understand why this happens:

XDP (LiveCycle / AEM Forms) files do not run natively in browsers. Historically, they worked in Internet Explorer or via the Adobe PDF browser plug-in / ActiveX control.

Even when you used Edge in IE mode, it was still relying on Internet Explorer components and Adobe’s legacy browser integration.

 

Starting with newer Acrobat releases (and fully enforced by 2024/2025), Acrobat removed all browser plug-in support, and ActiveX / NPAPI integration is no longer available; also, IE-mode hooks are no longer honored. 

More info about it here: https://adobe.ly/4pGmvst

 

As a result, the browser can no longer hand off XDP files directly to Acrobat; thus, Edge now treats the XDP/PDF as a downloadable file. You see Open / Save instead of inline rendering

 

This is not a bug; however, the best solution here would be to use the Acrobat Desktop Application directly to open such files.

 

Hope this gives you some clarity.


Regards,
Souvik.

    A
    Anonymous
    January 19, 2026

    Hi Souvik,

    Thanks for the prompt response. Unfortunately opening in the desktop application is not an option for us as the xdp file behind the scenes calls web services to pull data and it requires to be run in an online mode (In browser). Is there any other way that we can get this working? Or do you have any other suggestions?

    Regards,

    Madhu

    Souvik Sadhu
    Community Manager
    Souvik SadhuCommunity Manager
    Community Manager
    January 19, 2026

    Hi @Madhu_N G1676,

     

    Thoroughly understand your situation. 

     

    If this were us, we would be more than happy to help you further.

     

    However, since this is something Google has done on its end and disabled plugins natively in Chrome-based browsers, we have no control over how the browser behaves.

     

    Please feel free to share your feedback here: https://adobe.ly/4bHHbNr to ensure it reaches the development team for review and future changes.

    Also, please share the link to the post here so other users with similar feedback can leave an upvote.

     

    The more upvotes, the better the impact.


    Regards,
    Souvik.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices