Yellow Page background of PDFs

[AnandSri]

Yellow Page background of PDFs

PDF page background changed to Yellow instead of no background for all pdf files after updating Acrobat with September’ 2021 release.

Available Workarounds for Windows machines:

Workaround 1: Windows machine

• Close Acrobat.
• From Windows Control Panel Open Color Management.
• Select the affected display (if you have multiple affected displays you will need to repeat the following steps for each one).
• Check the box “Use my settings for this device”
• Select any existing profiles associated with this device and remove them.
• Click Add and choose the ICC Profile called sRGB IEC61966-2.1.
• Click OK and then Close
• Test

Workaround 2: Mac & Windows machine:

• Select Acrobat’s Preference for replacing document colours, under Preferences > Accessibility and set the document background colour to white.
                (Open Acrobat, Go to Edit > Preferences > Accessibility)
                (Mac: Acrobat > Preferences> Accessibility)

Please let us know if this works for you by posting/commenting on this post.

[Western5D66]

No, it did not work.

[AnandSri]

Hi @Western5D66 

We're sorry for the trouble you had. I have sent you an email requesting some info, please check the email you used to log in/post on the community.

Thanks for your time and your cooperation on this.

Regards,

Anand Sri.

[Carl DiRocco]

This did not solve the problem, will there be an update to this persistant issue?

[AnandSri]

Hi @Carl DiRocco 

We're sorry for the trouble you had. I have sent you an email requesting some info, please check the email you used to log in/post on the community.

Thanks for your time and your cooperation on this.

Regards,

Anand Sri.

[Carl DiRocco]

This issue appears to becoming worse.

Will there be a patch to fix this serious problem?
I can no longer use Adobe Acrobat (see below), Adobe seems to not care and your email brushes this problem off to our IT department. 

[Lukas Engqvist]

Is this on all pdf files or just on specific files. First rule of trouble shooting is to isolate the problem. The same file on different computers and the computer with different files lets you determine if it is the file or the computer. Have you dabbled with colour management settings? (a screeenshot would help). In the Print production tool there is also a setting to simulate colour paper, would be good to know if that is checked. 

It could happen if there is absolute colour rendering, simulate paper white and your PDF has a colour profile that has a more yellow profile than your screen (note that any print profile will have 5000K as print profile while most monitors and RGB profiles have white point of 6500K). A screen dump Information about the type of Pdf (Pdf-X, Pdf-A etc or better a sample Pdf) and knowing more about your setup, would help. Unfortunately colour issues may also be connected to how you have your operating system and monitor configured. 

[denisep726548]

Thanks for responding, but this wasn’t my original post, I was just quickly throwing in a suggestion for the original “postee”

--
Denise Packel
(moderator removed private signature information)

[denisep726548]

Is it in the Tool- Print Production - Output preview - Simulate paper????

[Carl DiRocco]

THESE DO NOT WORK

[Dhaarna227150295b5p]

[website link removed by moderator]

[Martin24216045gm8s]

Whilst this makes it appear white in most zoom levels, some zoom levels show yellow and importantly when printing, it comes out yellow.

Any other tips?

[ZBalling]

Printing is not display! What this has to do with this workaround!

[Laquisha24687017l16v]

Yellow Page background of PDFs

PDF page background changed to Yellow instead of no background for all pdf files after updating Acrobat with September’ 2021 release.

Available Workarounds for Windows machines:

Workaround 1: Windows machine

• Close Acrobat.
• From Windows Control Panel Open Color Management.
• Select the affected display (if you have multiple affected displays you will need to repeat the following steps for each one).
• Check the box “Use my settings for this device”
• Select any existing profiles associated with this device and remove them.
• Click Add and choose the ICC Profile called sRGB IEC61966-2.1.
• Click OK and then Close
• Test

Workaround 2: Mac & Windows machine:

• Select Acrobat’s Preference for replacing document colours, under Preferences > Accessibility and set the document background colour to white.
                (Open Acrobat, Go to Edit > Preferences > Accessibility)
                (Mac: Acrobat > Preferences> Accessibility)

Please let us know if this works for you by posting/commenting on this post.

By @AnandSri