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當使用"填寫和簽署"工具時,所輸入的中文字,儲存後會出現亂碼狀況

Community Beginner ,
Aug 15, 2023 Aug 15, 2023

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ar001.pngar002.png

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General troubleshooting

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correct answers 2 Correct answers

New Here , Aug 22, 2023 Aug 22, 2023
Adobe Employee , Aug 23, 2023 Aug 23, 2023

Hi All,

 

The font corruption issue has been fixed in the latest update of Adobe Acrobat 23.003.20284.2636a55. Please try updating the application to the latest version.

 

Thanks,

Vinod

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New Here ,
Aug 15, 2023 Aug 15, 2023

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我也有這樣的問題.

 

I have same issue too 

hkmix_0-1692100840833.png

 

 

hkmix_1-1692100905390.pnghkmix_2-1692100927047.png

 

 

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Adobe Employee ,
Aug 15, 2023 Aug 15, 2023

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Hi @Antony31678772fz94 @hkmix 

 

Thanks for reporting this to us.

Please share the sample pdf file before and after saving it in Acrobat Reader. That would be helpful for the engineering team to further investigate the issue.

 

Thanks,

Akanchha 

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Community Beginner ,
Aug 15, 2023 Aug 15, 2023

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Our teams seems found out the solution, control panel -> region-> check the box and reboot PC

Hope can help!

 

Antony31678772fz94_1-1692148729410.png

 

 

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Community Beginner ,
Aug 15, 2023 Aug 15, 2023

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sorry, it may not fix the problem, need to find solution again!!

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Adobe Employee ,
Aug 16, 2023 Aug 16, 2023

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Hi @Antony31678772fz94 @hkmix 

 

This has been escalated to the engineering team, and a bug has been filed. The team is working on the fix. 

Will keep you posted as soon as we hear from them.

 

~Akanchha

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Community Beginner ,
Aug 16, 2023 Aug 16, 2023

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Temporary solution, after input chinese text, use print , select Microsft Print to PDF (Windows 10/Windows 11 build in), print the document and save it. You can view the Chinese and also this version can input and view again the chinese text when reopen

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New Here ,
Aug 16, 2023 Aug 16, 2023

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SuKi31720355zk7u_0-1692247232784.png

Same isuue here!!!!

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Community Beginner ,
Aug 17, 2023 Aug 17, 2023

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Please use Microsoft Print to PDF and then save as other file name. After print done, use new sve file to view and edit. The orginal file once through adobe reader save agin will keep not display chinese file

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Community Beginner ,
Aug 17, 2023 Aug 17, 2023

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My mistake, please don't save under Adobe Reader , keep using Microsoft Print to PDF , once save on adobe reader , the chinese character must have problem on this moment

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New Here ,
Aug 21, 2023 Aug 21, 2023

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我也有一樣的問題,使用填寫和簽署時,無法輸入中文。

wenjhen31809321ljza_0-1692667914946.png

 

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New Here ,
Aug 21, 2023 Aug 21, 2023

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附上版本,更新後一樣沒改善,再麻煩團隊了!

wenjhen31809321ljza_0-1692668277530.png

 

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New Here ,
Aug 22, 2023 Aug 22, 2023

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New Here ,
Aug 23, 2023 Aug 23, 2023

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LATEST

更新後已成功,thanks

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Adobe Employee ,
Aug 23, 2023 Aug 23, 2023

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Hi All,

 

The font corruption issue has been fixed in the latest update of Adobe Acrobat 23.003.20284.2636a55. Please try updating the application to the latest version.

 

Thanks,

Vinod

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