• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
8

當使用"填寫和簽署"工具時,所輸入的中文字,儲存後會出現亂碼狀況

Community Beginner ,
Aug 15, 2023 Aug 15, 2023

Copy link to clipboard

Copied

ar001.pngar002.png

TOPICS
General troubleshooting

Views

4.4K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Correct answers

New Here , Aug 22, 2023 Aug 22, 2023
Adobe Employee , Aug 23, 2023 Aug 23, 2023

Hi All,

 

The font corruption issue has been fixed in the latest update of Adobe Acrobat 23.003.20284.2636a55. Please try updating the application to the latest version.

 

Thanks,

Vinod

Votes

Translate

Translate
New Here ,
Aug 15, 2023 Aug 15, 2023

Copy link to clipboard

Copied

我也有這樣的問題.

 

I have same issue too 

hkmix_0-1692100840833.png

 

 

hkmix_1-1692100905390.pnghkmix_2-1692100927047.png

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 15, 2023 Aug 15, 2023

Copy link to clipboard

Copied

Hi @Antony31678772fz94 @hkmix 

 

Thanks for reporting this to us.

Please share the sample pdf file before and after saving it in Acrobat Reader. That would be helpful for the engineering team to further investigate the issue.

 

Thanks,

Akanchha 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 15, 2023 Aug 15, 2023

Copy link to clipboard

Copied

Our teams seems found out the solution, control panel -> region-> check the box and reboot PC

Hope can help!

 

Antony31678772fz94_1-1692148729410.png

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 15, 2023 Aug 15, 2023

Copy link to clipboard

Copied

sorry, it may not fix the problem, need to find solution again!!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 16, 2023 Aug 16, 2023

Copy link to clipboard

Copied

Hi @Antony31678772fz94 @hkmix 

 

This has been escalated to the engineering team, and a bug has been filed. The team is working on the fix. 

Will keep you posted as soon as we hear from them.

 

~Akanchha

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 16, 2023 Aug 16, 2023

Copy link to clipboard

Copied

Temporary solution, after input chinese text, use print , select Microsft Print to PDF (Windows 10/Windows 11 build in), print the document and save it. You can view the Chinese and also this version can input and view again the chinese text when reopen

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 16, 2023 Aug 16, 2023

Copy link to clipboard

Copied

SuKi31720355zk7u_0-1692247232784.png

Same isuue here!!!!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 17, 2023 Aug 17, 2023

Copy link to clipboard

Copied

Please use Microsoft Print to PDF and then save as other file name. After print done, use new sve file to view and edit. The orginal file once through adobe reader save agin will keep not display chinese file

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 17, 2023 Aug 17, 2023

Copy link to clipboard

Copied

My mistake, please don't save under Adobe Reader , keep using Microsoft Print to PDF , once save on adobe reader , the chinese character must have problem on this moment

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 21, 2023 Aug 21, 2023

Copy link to clipboard

Copied

我也有一樣的問題,使用填寫和簽署時,無法輸入中文。

wenjhen31809321ljza_0-1692667914946.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 21, 2023 Aug 21, 2023

Copy link to clipboard

Copied

附上版本,更新後一樣沒改善,再麻煩團隊了!

wenjhen31809321ljza_0-1692668277530.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 22, 2023 Aug 22, 2023

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 23, 2023 Aug 23, 2023

Copy link to clipboard

Copied

LATEST

更新後已成功,thanks

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 23, 2023 Aug 23, 2023

Copy link to clipboard

Copied

Hi All,

 

The font corruption issue has been fixed in the latest update of Adobe Acrobat 23.003.20284.2636a55. Please try updating the application to the latest version.

 

Thanks,

Vinod

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines