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AlexTech
AlexTech
Participant
August 15, 2019
Answered

20036 - CIDFontType0 embedded fonts broken

  • August 15, 2019
  • 2 replies
  • 932 views

Hi all,

It appears 20036 has broken support for CIDFontType0 which results in error messages saying, "cannot extract embedded font <blah>". This is causing major issues in my industry sector.

Pulling the build whilst your engineering team investigate the problem would probably be a really good idea right about now.

Regards

    This topic has been closed for replies.

    2 replies

    AnandSri
    Community Manager
    AnandSriCommunity ManagerCorrect answer
    Community Manager
    August 16, 2019

    Hi All,

    Please follow the following Adobe discussions for further updates on the issue 19.012.20036 introduced Cannot extract the embedded font 'HNQFLR+StoneSansLT-Identity-H' error

    Embedded font error opening PDF

    "Cannot extract the embedded font"  Some characters may not display or print correctly.

    Regards,

    Anand Sri.

      AnandSri
      Community Manager
      AnandSriCommunity Manager
      Community Manager
      August 16, 2019

      Hi AlexTech,

      We're sorry for the trouble you had, we have reported this issue to the development team for further investigation. For testing purpose, would you mind sharing a sample PDF file which is throwing the error message with us by private message?

      To send a private message, please take help from the article How Do I Send  Private Message | Adobe Community

      Upload the file to Document Cloud storage Adobe Document Cloud , generate the share link and send the link in the private message.

      Regards,

      Anand Sri.

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