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2022.003.20258 - Creating a desktop shortcut despite removing the option in the customisation wizard

Community Beginner ,
Oct 13, 2022 Oct 13, 2022

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Hi, all.

 

As the title says, I am having problems with the latest release creating a desktop shortcut. Despite me configuring the installation in the same way as always, using the latest version of the Customisation Wizard, the install still creates a desktop shortcut.

 

Has anybody else encountered this problem with 2022.003.20258?

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Download and install , General troubleshooting , Windows

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correct answers 1 Correct answer

Adobe Employee , Oct 25, 2022 Oct 25, 2022

Hi Leigh26556096s14i and fikomm38473383,

 

Thank you for reaching out, and sorry about the trouble caused.

 

We have released an update that addresses this issue.

Please update the application and check if you still experience the same behavior. 

 

You may refer to the following page for more information on updates: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html

 

Let us know how it goes.

 

Thanks,

Meenakshi

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New Here ,
Oct 14, 2022 Oct 14, 2022

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Exactly the same for me... Haven't found any solution yet.

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Community Beginner ,
Oct 14, 2022 Oct 14, 2022

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Thank you for confirming. I think I will be giving the release a miss.

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Adobe Employee ,
Oct 25, 2022 Oct 25, 2022

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Hi Leigh26556096s14i and fikomm38473383,

 

Thank you for reaching out, and sorry about the trouble caused.

 

We have released an update that addresses this issue.

Please update the application and check if you still experience the same behavior. 

 

You may refer to the following page for more information on updates: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html

 

Let us know how it goes.

 

Thanks,

Meenakshi

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Community Beginner ,
Oct 25, 2022 Oct 25, 2022

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Thank you, Meenakshi.

I have just completed my testing and I am happy to roll this one out company-wide now.

 

Kind regards

Leigh

 

 

 

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Adobe Employee ,
Oct 25, 2022 Oct 25, 2022

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Thank you for confirming! Glad to know it worked.

Let us know if we can be of further help.

 

-Meenakshi

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