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2D barcode in Acrobat Reader

New Here ,
Sep 10, 2018 Sep 10, 2018

Hi all,

I have created an editable PDF form and a 2D barcode which links with several fields.  I have tested the barcode can be updated for the full version of the Acrobat.

However, when I open the PDF in another PC with Acrobat Reader installed, when I change the field value in the PDF form, the barcode becomes grey.

Any idea why this happens ?

It seems that the PDF need to add some special right?  How to add this right and which software do I need ?  What's the price of this ?

Thanks a lot.

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correct answers 1 Correct answer

Adobe Employee , Sep 10, 2018 Sep 10, 2018

Hello Paull,

We're sorry for the trouble you had with Adobe Reader. Please refer to the following Adobe articles which discuss the similar scenario Acrobat Reader DC - Barcode Gray

Adobe Reader DC Barcode grey

Barcode turns grey

Let us know how it goes and share your observation.

Thanks,

Anand Sri.

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Adobe Employee ,
Sep 10, 2018 Sep 10, 2018

Hello Paull,

We're sorry for the trouble you had with Adobe Reader. Please refer to the following Adobe articles which discuss the similar scenario Acrobat Reader DC - Barcode Gray

Adobe Reader DC Barcode grey

Barcode turns grey

Let us know how it goes and share your observation.

Thanks,

Anand Sri.

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New Here ,
Sep 10, 2018 Sep 10, 2018

So, what's the price for the LifeCycle Reader extension ?

I can't see this in your website and the product information.

Thanks

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Adobe Employee ,
Sep 20, 2018 Sep 20, 2018

Hello Paull,

We're sorry for the delayed response and inconvenience caused. I have shared the details by private message, please check your email inbox.

Thanks,

Anand Sri.

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New Here ,
Jun 14, 2019 Jun 14, 2019
LATEST

Hello Paull, and all,

Please help me, How to buy LifeCycle Reader extension .

I called and mail to Adobe Saleman but They are not response

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