A black square appears in place of the pointer arrow

Question

Quadratino nero al posto della frecciaDa qualche giorno aprendo  files pdf compare al posto della freccia puntatore un quadratino nero.Ho trovato una risposta che suggerisce di cancellare IconccacheAcro.dat oppure Iconcacherdr.dat dalla cartella appData, ma nessun file del genere compare.Potete darmi altre soluzioni ? Grazie.Gian Pietro Bartolini

Anonymous · Accepted Answer

Thank you the problem was solved by itself.

Regards

Enrica Bianchini

Il 13/12/2017 23:39, ANAND SRI BHATTACHARYA ha scritto:

>

You have been mentioned
by ANAND SRI BHATTACHARYA
<https://forums.adobe.com/people/AnandSri?et=notification.mention> /in
Re: Quadratino nero al posto della freccia in Adobe Community/ - View
ANAND SRI BHATTACHARYA's reference to you
<https://forums.adobe.com/message/10039718?et=notification.mention#10039718>

>

AnandSri · Answer

Hello https://forums.adobe.com/people/gian%20pietrob12494533

Sorry for the delay in response to your query and apologize for the inconvenience caused. Please refer and try the troubleshooting steps from the following KB doc Mouse pointer changes into a black box or square when moved over blank areas in a PDF document

If the issue persists, please share the following details:

Dot version of Adobe Reader installed, to identify, refer to the steps in the KB doc Identify the product and its version for Acrobat and Reader DC
Is it a Mac or Windows machine?
Is it happening with all the PDF files or with one PDF file?

Let us know how it goes.

Regards,

Anand Sri.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded