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Daniel5EBA
Participant
May 11, 2021
Question

Abrir dois pdf ao mesmo tempo

  • May 11, 2021
  • 1 reply
  • 3240 views

Boa tarde,


Estou com um problema ao abrir dois arquivos .pdf ao mesmo tempo. Quando abro do computador local funciona perfeitamente.

Quando tempo abrir de uma pasta compartilhada não consigo, tenho que abrir um fechar depois abrir o outro. Fiz um teste consegui abrir dois arquivos .pdf com navegador de interenet normal.

Alguém pode dar um apoio nesta situação?


Obrigado pela atenção.

This topic has been closed for replies.

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
May 12, 2021

Hi Daniel

 

Hope you are doing well and sorry for the trouble. As decribed you are not able to open the multiple PDF at the same time and have to close the 1st one to open the another PDF

 

Would you miond sharing the version of the Adobe Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the latest version 21.01.20155 installed go to Help > Check for updates and reboot the computer once.

 

Also plese try disabling Protected Mode (Win Only) and see if that helps. Go to Edit > Preferences > Enhanced Security > Uncheck enable Protected mode at startup, turn off the protected mode and uncheck enhanced security > Click OK and reboot the computer once.

Note: Turn on the security after testing to avoid any security risks

 

Also, try to add the folder and the folder path to whitelist of Acrobat , Go to Edit > Preferences > Enhanced Security > Add file and add folder path > Click OK.

 

Regards

Amal

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