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J
JJ3387
Participant
April 7, 2017
Answered

accidentally locked file

  • April 7, 2017
  • 1 reply
  • 1392 views

Hi.  I somehow accidently locked a pdf file in Adobe Reader Ver 2015, but never assigned it a password.  It now has a lock icon next to it and I can't open it or even delete it!  All I want to do is delete it but when I try it says I need Administrator permission.  I am the administrator but also went and tried to change the file to where it was accessible to useres and everyone, but still no luck?  Any suggestions?

    This topic has been closed for replies.
    Correct answer ~graffiti

    There are no settings in Adobe Reader that would password protect a pdf file. Are you using the free Acrobat Reader or are you using the paid-for version of Acrobat?

    When you try and delete it your system tells you you need an administrative password to delete it. That is totally a system thing. Even a passworded pdf can be deleted.

    1 reply

    ~graffiti
    ~graffiti
    Legend
    April 7, 2017

    This doesn't sound like an Adobe Reader issue at all. Sounds more like something on your OS.

    J
    JJ3387Author
    Participant
    April 7, 2017

    Well it happened when I was changing settings in Adobe. I was trying to upload the file to a website and it kept telling me it was password protected which it wasn't so I started changing settings in Adobe

    ~graffiti
    ~graffitiCorrect answer
    Legend
    April 7, 2017

    There are no settings in Adobe Reader that would password protect a pdf file. Are you using the free Acrobat Reader or are you using the paid-for version of Acrobat?

    When you try and delete it your system tells you you need an administrative password to delete it. That is totally a system thing. Even a passworded pdf can be deleted.

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