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Acrobat cannot open the file attachment because your PDF file attachment settings do not allow......

New Here ,
Mar 30, 2014 Mar 30, 2014

I have an email with an attachment that requires a password the open.  I can open the file but embedded in the attachment is another attachment.  When I double click attachment I get the following error message.  Acrobat cannot open the file attachment because your PDF file attachment settings do not allow this file type to be opened.

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LEGEND ,
Mar 30, 2014 Mar 30, 2014

What is your operating system?  Reader version?

What is the file type of these attachments?

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New Here ,
Mar 31, 2014 Mar 31, 2014

OS: windows 7

Adobe XI

File is PDF

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New Here ,
Mar 31, 2014 Mar 31, 2014

Reader version 11.0.06

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LEGEND ,
Mar 31, 2014 Mar 31, 2014

You would need to make a change to your registry; see http://www.adobe.com/devnet-docs/acrobatetk/tools/AppSec/attachments.html

Basically you would need to add the .pdf with the permission 2.

Let us know if you need help with that.  Either way, make sure to create a System Restore Point before editing the registry.

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LEGEND ,
Mar 31, 2014 Mar 31, 2014

The above should read: need to add or modify the .pdf file extension...

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New Here ,
Apr 03, 2018 Apr 03, 2018
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I drive my computer like my car...I dont known whats on the bonnet.  The computer has always opened the documents and I have gone to computer shops for something to down load to fix the problem but get the run around. Why cannot ADOBE provide an automatic fixer in their programs.  What can the dummies do to fix it.

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