I hate regular use of cloud storage, and I have done everything I can in the Adobe Acrobat installation to minimize requiring an Internet connection to use and edit my local files. During a recent Internet disruption, Adobe crashes and freezes, requiring an Internet connection. When the connection is restored, Acrobat resumes working. Thanks for any help. I will get the Desktop version upon renewal. The error is:
Log Name: Application
Source: Application Hang
Date: 8/23/2023 9:49:12 AM
Event ID: 1002
Task Category: Hanging Events
Level: Error
Keywords:
User: SYSTEM
Computer: 7750-xxxx3
Description:
The program Acrobat.exe version 23.3.20269.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel. .
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Hang" Guid="{c631c3dc-c676-59e4-2db3-5c0af00f9675}" />
<EventID>1002</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>101</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2023-08-23T13:49:12.8751807Z" />
<EventRecordID>192446</EventRecordID>
<Correlation />
<Execution ProcessID="8896" ThreadID="10416" />
<Channel>Application</Channel>
<Computer>7750-x3333</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="AppName">Acrobat.exe</Data>
<Data Name="AppVersion">23.3.20269.0</Data>
<Data Name="ProcessId">0x2ae8</Data>
<Data Name="StartTime">0x1d9d5c854947fa3</Data>
<Data Name="TerminationTime">8</Data>
<Data Name="ExeFileName">C:\Program Files\Adobe\Acrobat DC\Acrobat\Acrobat.exe</Data>
<Data Name="ReportId">aacd448b-c699-452f-815a-747b2e15e855</Data>
<Data Name="PackageFullName">
</Data>
<Data Name="PackageRelativeAppId">
</Data>
<Data Name="HangType">Unknown</Data>
</EventData>
</Event>
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