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Acrobat DC crashing when viewing PDF

New Here ,
May 25, 2018 May 25, 2018

Hi,

when i try to read a pdf file, Acrobat Reader DC (Version 2018.011.20040) is using ~2GB RAM and then crashes with internal errors, no data to show pictures, not enough memory and a few more. Opening the same pdf with latest Acrobat XI the file can be viewed normaly with ~300MB of RAM usage.

System:

Windows 10 x64 Pro

Core i7 - 5930K

32GB RAM

Acrobat DC - not working

Acrobat XI - wotking like a charm

26.6K
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New Here ,
Oct 11, 2018 Oct 11, 2018

I reinstalled DC plus the update.  It has been stable for a couples hours now; so certainly appears to have resolved the crash within 10 seconds after starting the application issue I was experiencing on my desktop.

Thank-you,

Rod

(re: " ... and clicking ‘Correct’ below the answer"  I do not see a "Correct" button to press)

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