Skip to main content
B
benjamina87813352
Participant
July 30, 2019
Answered

Acrobat DC Fill and Sign - How to change my Signature?

  • July 30, 2019
  • 7 replies
  • 46400 views

So I've been trying the Fill and Sign option in Acrobat Pro DC. It asked me my name and created a handwritten image to place as my signature.

Now I can't change it. I can't change the text, can't change it to an image, can't remove it. What if I changed my name, how would I change my signature?

I have seen some posts from a few years ago saying click the '-' next to the signature. These are greyed out and do nothing when I click on them. I can't find anything in the settings.

Does anyone know how to change a Fill & Sign signature?

    Correct answer JBRitter

    Dear all,

     

    I had a similar issue; unable to change signature in the Fill & Sign Tool drop down list.

     

    Then I did this:
    1. Close Adobe Reader application
    2. Microsoft Windows - Go to Local(C) > Users > User(Yours) > AppData> Roaming> Adobe > Acrobat > DC > Security
    3. Rename the below files
        reader_fss_signature_initials into XXXreader_fss_signature_initials
        reader_fss_signature_initiali into XXXreader_fss_signature_initiali
        reader_fss_signature_initialk into XXXreader_fss_signature_initialk
    4. Open Adobe Reader application, then the signature in the Fill & Sign Tool is back to default blank

     

    The issue has been fixed and system will create a new files for reader_fss_signature_initials, reader_fss_signature_initiali, and reader_fss_signature_initialk.

     

    You may keep XXX---- files for the backup.

     

    Hope this can help you.

     

    Cheers,

    JBR

    7 replies

    A
    AnIndividual
    Participant
    January 13, 2025

    I tried everything ( all the suggestions on here and online), but nothing worked. I finally unistalled, then reinstalled adobe acrobat pro. After that it let me change the signature and initials.

    S
    Stevizl
    Participant
    May 26, 2023

    stupid solution but, i just clicked the grey minus sign a bunch of times, and it let me change it.  (equivelant to kicking the thingamabob)

    goodluck!

    S
    Simon32482941uf5m
    Participant
    September 23, 2023

    Go to Acrobat -> Preferences -> Adobe Online Services

    Under "E-signing Settings" click "Manage your signing preferences.." 

    This will take you to your online Adobe Sign Profile. 

    Under "Personal Preferences" -> "My signature" you can delete the exisitng signature and initials and replace it by either drawing, uploading a file, or sending a request to a mobile number to draw it on a cell phone 

      J
      Joseph28196816fdzz
      Participant
      March 3, 2023

      I just found something that worked, at least for me.  I had a date in my signature from 2021, and obviously I didn't want that in there anymore.  My initials were blank, however, so I just put my name there and used that instead of my signature.  I then closed Acrobat and reopened it, and lo and behold, my signature line was blank and my signature was in the initials box.  I was also able to delete that as my signature, so they are both open now.  

      A
      ahmed282102970cdr
      Participant
      February 1, 2023

      In 2023 here and the problem is not fixed. Does anyone listen in Adobe?

        S
        Staci23229759w1k2
        Participant
        February 27, 2023

        I just followed the instructions from JBRitter above and they worked!! 

         

        Thank you JBRitter- you are a life saver 🙂

          N
          Nicholas23861962n9zm
          Participant
          May 12, 2023

          I'm always thankful for community workarounds. I'm hopeful one day Adobe will have a smoothly working product and staff that replies to community issues promptly. This issue is 3 years old! I'm just running into this "bug" today where I need to update my signature. I'll be deleting the userdata files and see what happens. 

          J
          JBRitterCorrect answer
          Participant
          October 13, 2022

          Dear all,

           

          I had a similar issue; unable to change signature in the Fill & Sign Tool drop down list.

           

          Then I did this:
          1. Close Adobe Reader application
          2. Microsoft Windows - Go to Local(C) > Users > User(Yours) > AppData> Roaming> Adobe > Acrobat > DC > Security
          3. Rename the below files
              reader_fss_signature_initials into XXXreader_fss_signature_initials
              reader_fss_signature_initiali into XXXreader_fss_signature_initiali
              reader_fss_signature_initialk into XXXreader_fss_signature_initialk
          4. Open Adobe Reader application, then the signature in the Fill & Sign Tool is back to default blank

           

          The issue has been fixed and system will create a new files for reader_fss_signature_initials, reader_fss_signature_initiali, and reader_fss_signature_initialk.

           

          You may keep XXX---- files for the backup.

           

          Hope this can help you.

           

          Cheers,

          JBR

            IndoorAds
            IndoorAds
            Participant
            May 30, 2023

            What do  you do when you are using a MacBook Pro 

             

            G
            Graham25411241yptm
            Participant
            July 27, 2022

            Same problem - hugely irritating.

            workaround: saved new signature as a "Stamp"

            S
            Shanny2599314801lh
            Participant
            September 7, 2022

            Same problem - it doesn't work be it left click or right click, could not click on the "-" button. It is quite irritating to not be able to change it. 

            AkanchhaS8194121
            AkanchhaS8194121
            Legend
            August 1, 2019

            Hi Benjamina,

            Through the description given above, would you please elaborate the point where it says "created a handwritten image to place as my signature". Does it mean you have signed on paper scanned it as an image, and then uploaded as signature image?

            If this is the case, then there's slightly possible it wont let you make editing in signature. I'm not sure whether I got your point correctly or not.

            It would be more clear if you can share screenshot of the signature and document you have worked up on? https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot  Also, share the exact workflow step-by-step.

            Note: Form is supposed to be editable after applying signature, is also depend on the form's properties. Whether it allows to make changes after adding signature or not.

            Thanks,

            Akanchha

            B
            benjamina87813352Author
            Participant
            August 1, 2019

            Right so click the Fill and Sign option, add a signature to a document, Acrobat DC asks you for your name, (comes up with a dialogue box), enter a name or an image - whatever, click apply. This then allows you to put this image of your signature on a document.

            However, If I go to the Fill and Sign option again, my signature is already there. Except now I can't get rid of it or change it. It's permanently set in the Fill and Sign option signature dropdown. There is a grey circle with a '-' in it. This does nothing. I can see on other peoples machines it removes the signature and allows them to start again. But on my machine it does nothing.

              A
              Ariel5E83
              Participant
              September 8, 2020

              I have the same problem and can't change the signature image that adobe put side bars on it that are not in my file.

                Terms & ConditionsAccessibility statement
                Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices