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Participant
September 8, 2013
Answered

Acrobat Reader 11 closes immediately, won't open pdf's

  • September 8, 2013
  • 2 replies
  • 48259 views

Just reformatted mioy computer and upgraded to Windows 7 Ultimate, now I cannot open PDF's - the reader closes immediately - doesn't open the PDF at all.  I can't even open Reader XI by itself.  I tried uninstalling and rolling back to Reader 10... same result.  Uninstalled that and installed verion 9.0.  Same result.  I have not installed XI again, but still cannot open PDF's.  I bought and intalled Office 2013 when I restaged.  Nothing else is on my computer yet except Avast antivirus and firewall, skype, IE 10, and google chrome.  Any ideas??

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Correct answer Claudio González

You can try using Windows Explorer to navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement

2 replies

volusiablue
Participant
August 8, 2021

This advice is outdated and no longer works. What is the updated solution?

Legend
August 8, 2021

Well, Reader XI itself is outdated too, obsolete for 7 years now. If you are having problems with it, get up to date! And if you're not having problems with Reader XI, please post a new question.

Participating Frequently
July 10, 2022

I'm having the same problem...I open a pdf and it closes 2 seconds later. I have reinstalled 2x and I cant hit repair install because it closes too fast.

Benny The Boss
Claudio González
Claudio GonzálezCorrect answer
Legend
September 8, 2013

You can try using Windows Explorer to navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement

Participant
September 8, 2013

That worked!  Thank you!!!!