Acrobat Reader ~ An error occurred while sending mail.

[EricACO]

using Adobe Acrobat Reader DC

I have Office 2013 installed as well.

when i open any pdf from my computer and click the envelope icon to mail the pdf file, i get the error

[AnandSri · Accepted solution]

Hello EricACO,

We're sorry for the trouble you had with Adobe Reader, what is the dot version of Adobe Reader installed? To identify, please refer to the help article Identify the product and its version for Acrobat and Reader DC

Please check for any pending updates of Reader from Help>Check for updates. You may also try to repair the installation files of Reader from Help>Repair installation (only for windows).

What is the version of the OS installed?

Try removing the email account you have in Adobe Reader and then add it back and make it default. Navigate to Edit>Preferences>Email accounts>Remove the current email account.

Then reboot the machine and add the email account again from Edit>Preferences>Email accounts.

Let us know how it goes and share your findings.

Thanks,

Anand Sri.

[Lanalle2257497928qc]

There is no Email option under the Preferences menu fo rme. Please help me figure this out.