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Acrobat Reader Crashing on Open

Jun 18, 2025 Jun 18, 2025

I have used Adobe Acrobat Reader Standard for years and this evening it started crashing the moment I open it. I have updated my iOS to 18.5, reinstalled Acrobat and anything else I could think of and it won't help.

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Crash or freeze
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correct answers 1 Correct answer

Adobe Employee , Jun 18, 2025 Jun 18, 2025

Hi @bianca_5349,

 

Good news.

 

We are live with the fix.

Please restart your device once and try using the app again. 

 

Let us know how it goes.


Regards,
Souvik.

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Adobe Employee ,
Jun 18, 2025 Jun 18, 2025

Hi @bianca_5349,

 

Sorry for the experience with the Acrobat Reader Mobile app crashing.

 

We are aware of the issue with Acrobat Reader Mobile crashing on iOS/iPadOS.

 

The team is working on it, and the fix will be live soon.

Link to the announcement here: https://adobe.ly/45uBT52.

 

We request your kind understanding and patience while the team gets the fix live.


Regards,
Souvik.

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Adobe Employee ,
Jun 18, 2025 Jun 18, 2025
LATEST

Hi @bianca_5349,

 

Good news.

 

We are live with the fix.

Please restart your device once and try using the app again. 

 

Let us know how it goes.


Regards,
Souvik.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines