Acrobat Reader DC 2023 Preview error

[RainerHH3]

After installing DC 2023 i can't see previews in Windows Explorer and Outlook.

PDF Preview Handler Error

[AkanchhaS]

Hi @RainerHH3 

We apologize for the delay in response to your issue. Are you still experiencing the same problem, or has it been resolved?

Please ensure that you have this preference enabled in Reader.

Open Reader>Edit>Prefereces>General>Enable pdf thumbnail preview in windows explorer>OK.

If its already enabled, then try this:

• Go to Acrobat> Help > Check for updates and reboot the computer once (you must save all the work before restarting)
• To download the patch manually, more information about this release is here: Release Notes | Adobe Acrobat, Reader
• Or Open Reader>Help>Repair Installation

Thanks,

Akanchha