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acrobat reader dc damaged

New Here ,
May 26, 2020 May 26, 2020

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I had a problem with my photoshop 2019 while trying to repair the representative removed a bunch of adobe files. I now find when I attempt to open the reader from the desk top icon I get an error message that it has been moved or no longer exists. I attempted to access the settings app to run the modify function and I get an error message that that the uninstall function is not supported. I tried to run unistall and I get the same message. I also attempted to just install from the web site and that also failed. The app in settings shows the reader and a 351MB volume but I can not find it anywere on my system. My operating system is windows 10

Greg Thornley

[Email address removed]

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Crash or freeze

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correct answers 1 Correct answer

Adobe Employee , May 27, 2020 May 27, 2020

Hi,

Could you please try to repair Reader DC installation from control pannel.

If it doesn't work, you could also use the cleaner tool to clean any corrupted Acrobat/Reader installations.

https://labs.adobe.com/downloads/acrobatcleaner.html

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Adobe Employee ,
May 27, 2020 May 27, 2020

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Hi,

Could you please try to repair Reader DC installation from control pannel.

If it doesn't work, you could also use the cleaner tool to clean any corrupted Acrobat/Reader installations.

https://labs.adobe.com/downloads/acrobatcleaner.html

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New Here ,
May 27, 2020 May 27, 2020

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could not access control panel but ran cleaner tool and then reinstalled and that worked. thanks

Greg

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New Here ,
Jan 04, 2024 Jan 04, 2024

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