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David24957059atxa
Participating Frequently
June 21, 2022
Question

Acrobat Reader DC for Mac Monterey 12.3

  • June 21, 2022
  • 2 replies
  • 8022 views

Hi..I had upgraded fromt he Reader to Reader Dc but when i go to install the file nothing happens..I downloaded the installer and open it but after that it flashes and nothing happens..I have rebooted and tried downlaoding it on Chrome as well as safari and nothing is happening..any advice would be appreciated

 

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2 replies

JR Boulay
Community Expert
JR BoulayCommunity Expert
Community Expert
June 22, 2022

MOVED TO THE ACROBAT READER FORUM

Acrobate du PDF, InDesigner et Photoshopographe
Brad @ Roaring Mouse
Community Expert
Brad @ Roaring MouseCommunity Expert
Community Expert
June 21, 2022

You may need to run AcroCleaner:

https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html#macintosh

 

D
David24957059atxaAuthor
Participating Frequently
June 21, 2022

hi..thank you..i ran the Acro cleaner and it removed all the files..howver i still have the same problem..when i go to open the downalord installer , i can open it but then nothing ahppesn..i dont get the permsision request to insatll a new file liek i do with every other file

 

billm51937703
billm51937703
Participating Frequently
November 12, 2022

Hi @billm51937703,

 

Sorry for the trouble.

 

Would you mind sharing the screenshot of the error you get for better understanding and further assistance?


No error message, download the Getting Started Guide and lessons from BlackMagicDesign for DaVinci Resolve 17 and when I tried to read the guide (a pdf file) in Preview the pages came up black with the text invisible.  Tried to download the Adobe Acrobat Reader from your website to see if that would work, but the file it downloaded would not work, said it was “Uncomfirmed”……..an issue with Adobe and Mac OS Monterey I suspect, lot of stuff on the web about it not working.  Moved everything to my HP laptop and working fine, so nothing else needed at this end.  Have a Good Weekend!

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