Hi..I had upgraded fromt he Reader to Reader Dc but when i go to install the file nothing happens..I downloaded the installer and open it but after that it flashes and nothing happens..I have rebooted and tried downlaoding it on Chrome as well as safari and nothing is happening..any advice would be appreciated
hi..thank you..i ran the Acro cleaner and it removed all the files..howver i still have the same problem..when i go to open the downalord installer , i can open it but then nothing ahppesn..i dont get the permsision request to insatll a new file liek i do with every other file
The current installer for Mac is named "AcroRdrDC_2200120142_MUI". If you have something different, maybe download it again. Also: Monterey is prettty finicky about permissions on disks these days. Where did you download it to on your Mac?
this is what comes up when im taken to the download page on Adobe."Acrobat_DC_Installer.dmg"..i downloaded it to the download folder
i downloaded the file AcroRdrDC_2200120142_MUI...that installed with no issue but again it say i need to upgrade to use the editing features that i paid for...it then downloads the file.Acrobat_DC_Installer.dmg..and this is the file..i cant get to install
Do you want Reader? or actual Acrobat? They're not the same.
I hope you are doing well. I am sorry for your experience with installing Acrobat.
Can you try downloading the installer from the below link and then install:
If the installer fails, please share the screenshot of the screen where it's stuck.
Looking forward to hearing from you.
Dosen't work does not download the file......get something like: xfsdfs.Unconfirmed. Too bad Preview can't handle PDFs with black page backgrounds, or I'd skip Adobe completely!
No error message, download the Getting Started Guide and lessons from BlackMagicDesign for DaVinci Resolve 17 and when I tried to read the guide (a pdf file) in Preview the pages came up black with the text invisible. Tried to download the Adobe Acrobat Reader from your website to see if that would work, but the file it downloaded would not work, said it was “Uncomfirmed”……..an issue with Adobe and Mac OS Monterey I suspect, lot of stuff on the web about it not working. Moved everything to my HP laptop and working fine, so nothing else needed at this end. Have a Good Weekend!
Reader runs just fine on Monterey. You need to provide more details about this vague "unconfirmed" message you're getting for further help with this issue.
MOVED TO THE ACROBAT READER FORUM