Acrobat Reader DC IS NOT using the Windows Default printer since application reinstall

Forum|Forum|6 years ago
November 26, 2019
2 replies
1235 views

My PC was recently upgraded to Win10 Pro v1809. That means all my programs & devices needed to be reinstalled. I'm running Acrobat Reader DC v2019.021.20056 and I have to reselect the printer on EVERY print job because it is NOT using the Windows default printer. The default printer is set to B/W printing, but Acrobat Reader is defaulting to color, which is NOT the default for Windows. I have tried uninstalling and reinstalling Reader, I have changed and reselected the Windows default printer and nothing is working. Is anyone else running into this problem? Any suggestions?

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ls_rbls

Community Expert

Hi,

just wondering if you were able to resolve tgis issue by applying the latest optional updates that your version was missing.

ls_rbls

Community Expert

What operating system did you upgraded from to windows 10?

E

Exciting_goal16B8Author

Participant

Windows 10, 1607
We did a full install, not just an upgrade.

ls_rbls

Community Expert

Hi,

Sorry for the late reply; is this happening with every PDF document you try to print with Adobe Reader, or is it happening with just that PDF document ?

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