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Acrobat Reader DC login - It's all up to date

You can't log into your account: it always says you need to update Adobe Acrobat Reader or PC, but it's all up to date!

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Correct answer Meenakshi Negi

Hi Aldroidtech,

Thank you for reaching out and sorry for the trouble.

As you receive the error " Update Required", please refer to the information provided/ suggested in the following help document: https://helpx.adobe.com/x-productkb/global/update-operating-system-and-browser.html#fix-error.

Hope the information helps.

Let us know if you still experience the issue.

Thanks,

Meenakshi

New Participant

Bro, i fixed this problem updating Acrobat via Avast!

Correct answer

Community Manager

Hi Aldroidtech,

Thank you for reaching out and sorry for the trouble.

As you receive the error " Update Required", please refer to the information provided/ suggested in the following help document: https://helpx.adobe.com/x-productkb/global/update-operating-system-and-browser.html#fix-error.

Hope the information helps.

Let us know if you still experience the issue.

Thanks,

Meenakshi

Brainiac

What is your actual version of Acrobat Reader DC? Not "latest" but something like 2016.123.98765?

New Participant

I had attempted to update, but found no other updates. Then he found it and I solved it. Thank you so much for the support.

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