Acrobat Reader DC on RDS

Question

I am trying to use Redaer DC on an RDS.  if I try to run it from a link it gives the error there is a problem opening this document access denied and acrobat closes.  If I open it from the RDS it just opens and closes.   Need help

Adorobat · Accepted Answer

Hi michaeld,

Sorry for the delay in response.

As per the issue description mentioned above, you are facing issue when trying to view a pdf using Reader, is that correct?

Could you share more details on the link you are referring to in the description above?

michaeld26309676 wrote
I am trying to use Redaer DC on an RDS. if I try to run it from a link it gives the error

What is the dot version of Reader installed on the machine? You may refer to the steps given in this link on how to check the version in Reader: Identify the product and its version for Acrobat and Reader DC

You may also visit the following forum threads which seem similar to the issue you are facing:

Adobe ReaderX can not open sharing files on Server

There was an error opening this document. Access denied.

Let us know if you need any help.

Shivam