hello everyone I ask you if you can help me.
i installed acrobat reader dc pro. Starting the program, it directs me to the site for authentication, but instead of opening the credentials page, it opens a screen that tells me: your brouser or operating system are not supported.
the operating system is windows 10 20H2 and the brouser I updated it to the latest version. I have tried all the brousers but I always get the same screen.
what can I do?
Thank you all for the answers
First, what did you install? There is no app called "Acrobat Reader DC Pro", so we're a bit stuck.
Acrobat Reader DC - free
Acrobat Pro DC - paid for
Did you run anything special to remove Internet Explorer from your system?
hello, i didn't remove explore, i just changed the default app. (chrome)
yes I have a 2015 acrobat pro dc installation file with registry key. authentication is done through credentials.
Issue is not solved and so We cannot installa Acrobat DC Pro on 2 new DELL Computers.
Could You please provide Us more assistance?
You need to first clearly describe the situation. Is it Acrobat then, or the free Reader? What exact version?