Acrobat Reader DC rotate shortcut missing

New Here ,
Sep 29, 2021 Sep 29, 2021

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Hello,

I have a free acrobat reader dc and the right turn hotkey has disappeared from the program. Reinstallation did not help. This feature worked before install latest update.
The program running on windows 10 21H1

Can anyone help me maybe?Image20210929102128.png

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View PDF , Windows

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Adobe Employee ,
Sep 30, 2021 Sep 30, 2021

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Hi Tamás,

 

Thank you for reaching out and sorry for the trouble.

 

Please try to repair the application installation on the machine. In the application, go to Help > Repair Installation.

If the issue persists, please share the Reader DC version installed on your machine? 

As the feature was working fine before, could you please confirm the hotkey used to be mentioned there?

 

Thanks,

Meenakshi

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New Here ,
Oct 05, 2021 Oct 05, 2021

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Hi Meenakshi,

 

Thanks for your reply, there is a problem with the 64bit adobe system.
32bit contains rotation but 64bit not. Version is the same.

Tams5CFA_0-1633421806628.png

On another machine with the same versions and 32bit:

Tams5CFA_1-1633421958681.png

Thanks,
Tamás

 

 

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New Here ,
Oct 05, 2021 Oct 05, 2021

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Hi Meenakshi,


+ the pdf preview doesn' t go into outlook either, it doesn' t see the program installed. This hasn' t been a problem so far either.

 

Thanks,
Tamás

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New Here ,
Oct 06, 2021 Oct 06, 2021

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Hi Meenakshi,

 

I downloaded the 32bit installer from the link below and everything works again.

https://get.adobe.com/hu/reader/otherversions/

 

Interesting because my system is 64bit but it works that way.

 

Tamás

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