Acrobat Reader DC won't save preferences

Report · Mar 20, 2017

I've installed Acrobat Reader DC on Windows 10. It will not save my preferences. I've opened it as Administrator, chose and saved preferences but they won't save. Any suggestions?

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Report · Apr 25, 2023

I'm on Windows 11 too, installed all software to new computer and found this annoying problem. I (hopefully) found a solution: go to Preferences - Accessibility - Uncheck two options in "Override Page Display": Always use Page Layout Style and Always Use Zoom Setting.

Now default view works correctly and also "Show Cover Page in Two Page View" works, which wasn't case before.

I'm not sure anymore, but I believe it was checked by default which is totally stupid, it conflicts with other Page Display preferences.

Report · Jul 18, 2023

Worked for me. Thanks a lot.

Report · Jul 22, 2024

Thank You a Bunch! This has been driving me crazy for the past year. I using Adobe Acrobat DC on a Window 10 pc.

Report · Jun 08, 2023

Uncheck compatibily mode worked for me! Thank you very much!!

Report · Feb 01, 2024

Thank you it worked, you are awesome i was going crazy

Report · Mar 22, 2024

For anyone for whom none of these worked: I just started literally clicking and unclicking each setting until it worked. Under Preferences>Documents I UNclicked "Allow documents to hide the menu bar, toolbars and window controls". Apparently that also means they can FORCE SHOW these things if that's how the document is set up by the creator (which is the default setting considering that side tool bar is basically an advertisement for all the peripheral pay-to-play services, they would want it to appear every time Acrobat opens!). Now my toolbars stay where they are supposed to be and all of my other personal preferences are working and I didn't have to do ANY of the steps mentioned. Hope this helps!