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Carlos August285547337iea
Participant
February 23, 2023
Question

Acrobat Reader fecha sozinho ao usar ~ em um comentário

  • February 23, 2023
  • 1 reply
  • 562 views

Ao comentar um arquivo, quando uso o ~. o Acrobat, algumas vezes, fecha sozinho. Não acontece sempre, mas acontece de forma frequente. Na maioria das vezes é possível recuperar os comentários não salvos quando reabro o arquivo, mas alguns deles ás vezes são perdidos. Existe alguma forma de consertar esse bug?

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1 reply

AkanchhaS8194121
AkanchhaS8194121
Legend
February 28, 2023

Hi @Carlos August285547337iea 

 

Thanks for highlighting this issue.

Did you observe this behavior when adding only the ~ Tilde sign-in comment note? Or any other symbol is causing the same issue?

1- Would you mind testing the same with another file?

2- Also, Please share a screen recording of this behavior to understand the issue better for further investigation. 

Meanwhile, disable this setting from preferences and check back

  • Navigate to Reader>Edit>Preferences>Security (Enhanced)>disable Protected View and "Enhanced Security">OK>Reboot Reader. 

Note: these changes are only for testing purposes. Once tested, please change it back to the previous setting. 

Download the Acrobat Reader installer from here: https://get.adobe.com/reader/enterprise/

 

 

Thanks,

Akanchha 

 

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