Acrobat Reader fecha sozinho ao usar ~ em um comentário

Report · Feb 23, 2023

Ao comentar um arquivo, quando uso o ~. o Acrobat, algumas vezes, fecha sozinho. Não acontece sempre, mas acontece de forma frequente. Na maioria das vezes é possível recuperar os comentários não salvos quando reabro o arquivo, mas alguns deles ás vezes são perdidos. Existe alguma forma de consertar esse bug?

Report · Feb 28, 2023

Hi @Carlos August285547337iea

Thanks for highlighting this issue.

Did you observe this behavior when adding only the ~ Tilde sign-in comment note? Or any other symbol is causing the same issue?

1- Would you mind testing the same with another file?

2- Also, Please share a screen recording of this behavior to understand the issue better for further investigation.

Meanwhile, disable this setting from preferences and check back

Navigate to Reader>Edit>Preferences>Security (Enhanced)>disable Protected View and "Enhanced Security">OK>Reboot Reader.

Note: these changes are only for testing purposes. Once tested, please change it back to the previous setting.

Once, Run this cleaner tool to remove the existing installer and application's file traces:
https://www.adobe.com/devnet-docs/acrobatetk/tools/Labs/cleaner.html

Download the Acrobat Reader installer from here: https://get.adobe.com/reader/enterprise/

Thanks,

Akanchha