Acrobat Reader installer says, that newer version already installed

Forum|Forum|8 years ago
September 25, 2017
3 replies
7105 views

Hello!

I'm trying to install an Adobe Acrobat Reader, but installer says, that newer ver is installed already. But there no version at all. Are any ways to force the installation?

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Correct answer Relexey

Solved the problem by deleting folders and registry subtrees named Acrobat :-)

T

Test Screen Name

Legend

Ok, so a normal uninstall. What do you see in c:\program files (X86)\Adobe ?

RelexeyAuthor

Participant

Folder is empty (View -> Show hidden files checked)

Should I delete the folder?

RelexeyAuthorCorrect answer

Participant

Solved the problem by deleting folders and registry subtrees named Acrobat :-)

T

Test Screen Name

Legend

What was the "uninstallation process"?

RelexeyAuthor

Participant

Control Panel -> Uninstall software -> Adobe Acrobat Reader -> double click -> next -> next ->...

T

Test Screen Name

Legend

Mac or Windows? Have you EVER installed Adobe Reader, Acrobat Reader, or Acrobat on this system? Could someone else have?

RelexeyAuthor

Participant

Windows 10.

Yes, it was installed earlier, but removed through uninstallation process by mistake.

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