Acrobat Reader installs McAfee WITHOUT my permission (no boxes to untick)

Jun 09, 2022 Jun 09, 2022

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Acrobat Reader installer automatically downloads installs McAfee and McAfee Safe Connect garbage.

There are NO BOXES that I could untick in the installer or on your website. You're straight up scamming people into downloading this crap.

I saw in the other thread that people showed checkboxes that allow to decline McAfee on the download page. Here is the screenshot. The only checkbox here is for Adobe Acrobat Chrome extension.

acrobat-scam.png

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Download and install , Windows

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Adobe Employee ,
Jun 09, 2022 Jun 09, 2022

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Hi there

 

Hope you are doing well and sorry to hear that.

 

Would you mind sharing the link of the page from where you downloaded the Acrobat Reader DC?

 

We do have the options available to uncheck the additional services as shown below:

Untitled.png

 

 

 

 

 

 

 

 

Regards

Amal

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Adobe Community Professional ,
Jun 10, 2022 Jun 10, 2022

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I know for a fact this page works differently depending on your location. In the EU, for example, those boxes are unticked by default, but in the US they are. Maybe in other parts of the world (Russia?), they don't exist at all, and Adobe is just pushing this third-party nonsense onto its users without their consent?

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Jun 17, 2022 Jun 17, 2022

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I'm in Serbia but my OS and browser are in Russian.

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Jun 17, 2022 Jun 17, 2022

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Here is the link: https://get.adobe.com/ru/reader/

The weird thing I've noticed is that if I look at the page in Chrome, I don't see checkboxes. I tried disabling adblock extensions and nothing changed.

But if I look at it in Chrome incognito or Firefox I can see checkboxes.

This is definetely not how it should work.

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Adobe Community Professional ,
Jun 17, 2022 Jun 17, 2022

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Try this:

Remove the cookies in the browser.

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